The State of Broadband 2012: Achieving Digital Inclusion for All, the latest report by the Broadband Commission for Digital Development, shows how high-speed broadband generates economic growth and promotes social development. Read the report here (PDF).
The Networked Society and a world dominated by machine-to-machine (M2M) connectivity is a lot closer than you might think. But what will we do with all those connections? If you have an M2M app idea, the inaugural global M2M Challenge, with a top prize of USD 5000, could help you play a role in changing the future of business.
Hanna Maurer Sibley – Product Manager LTE talks about Smart, Simple, Scalable and Superior Performance Network and Ericsson LTE leadership.
Sustaining the brand promise has never been more important in maturing markets, where customers have a greater choice of devices, services and applications than ever before and are
consequently more discerning in their selection of mobile service providers. A comprehensive and transformative approach to customer experience management can unlock value across operator networks and product offerings, and positively transform customer relationships.
The customer is increasingly – and understandably – becoming the focus of managed services. That is why customer-centric services are Ericsson’s main focus at the Managed Services World Congress 2012 in Berlin, Germany.
The growing ubiquity of mobile broadband, fueled by smartphone use, has increased customer demands on network quality. For operators, superior network performance is a key differentiator in attracting new users and turning existing ones into loyal brand promoters. Understanding and meeting customer expectations will also reward operators with superior mobile broadband networks.