Individuals with good ideas tend to be creative, but not innovative. Innovation is a group process that needs to be managed like any other business process. To become a high-achieving performer in the field, you need a best-practice innovation management system in place.
5G will integrate new and existing radio-access technologies, rather than be based on a single breakthrough technology, and this will mark the next phase of a radically transformative global process – the connectivity revolution. And while it’s too early to know exactly what 5G will mean for individual players or industries, there is no doubt it will disrupt value chains and enable new opportunities on an unprecedented scale both within and across industries.
The world’s cities are often congested and complex, but they are also among the planet’s most exciting places to live. Research for Ericsson’s Networked Society City Index has found a strong correlation between the ICT maturity of a city and the way that city stakeholders can use ICT to bring social, economic and environmental benefits to the population.
By mining the vast amount of data produced by the array of connected things within any city, ICT can contribute to efficient day-to-day city management and help leaders and citizens alike negotiate the challenges of their current rapid rate of development.
The banking and financial services industry needs to show flexibility and creativity to adjust to the relentless pace of change today, writes Kosta Peric – the deputy director of the “Financial Services for the Poor” initiative at the Bill & Melinda Gates Foundation. There particularly needs to be a change in mindset, from capturing consumers to empowering them. And within that change, a mobile focus is a no-brainer, Peric writes, along with investments in social media and big data analytics.
For an operator, being agile means being fast and flexible enough to remain in control and gain the time it needs to look ahead and deliver great experiences, says Ivo Bures, of the Qatar-based operator Ooredoo. And operations and business support systems (OSS/BSS) are the key to both meeting the challenge of growth and turning it into opportunity.
Telecom operators could create a premium cloud offering by adding reliability, security and resilience to it and integrate computing, storage and network services with management. This would greatly expand their cloud-business potential.
The first article in this series focused on user experience and how the mobile-broadband trend is making existing OSS/BSS systems obsolete. Here, in the second part of the series, the crucial role of policy control and real-time charging is explained.
The first two articles in this series focused on how to manage user experience, and the crucial role of policy control respectively. Here, Jaco Fourie ties the series together, concluding with a concrete case of business efficiency.
Boosting network capacity to meet increased demand is no easy task. Network growth requires long-term planning – and demand can be erratic.
Operators have a tendency to look inward rather than outward, and often fail to connect with and inspire their customers. In order to compete in our consumerist world, they need to pay closer attention to innovation and design.