Meet Sabine

Sabine

Meet Sabine who joined Ericsson in November 2007

Service Delivery Manager

Rijen, The Netherlands

"Telecom is one of the most innovative industries in the world, so you never know what the future will be"

Once I finished my studies in International Business and Management in the Netherlands and the US, I started working for a company in the Netherlands. I soon felt that I was missing out on an international environment working with different cultures, so I decided to look for another job. I found a sales traineeship on Ericsson’s website, and applied. One week later I had an assessment and the very same day I got a call saying that I could start as a business development manager within Ericsson’s Services offering.

Most people at Ericsson have a technical background, and I have a more commercial background. That was the greatest challenge in the beginning. But I soon learned that all backgrounds are equally important.

There are so many different job opportunities within Ericsson. In March, 2009, I changed positions and am now working as a service delivery manager for operators KPN and Telfort in the Netherlands. This meant switching from a more commercial job to a more operational one. With my new job, I am learning more about the customers’ networks and getting more insight into the internal Ericsson organization. I used to sell the customer support contracts, and now I am responsible for the operational and financial aspects of the contracts.

I really like the responsibility you get as a young Ericsson employee. When I started, I immediately got an assignment to lift consultancy sales in the Netherlands – a real motivational boost. The open-door policy we have and the fact that all my colleagues are always willing to help are other positive aspects of working at Ericsson.

Where will I be in five years? Telecom is one of the most innovative industries in the world, so you never know what the future will be. Personally, I would like to develop more in Managed Services or maybe try an international assignment.