This report is the third installment from Ericsson ConsumerLab investigating matters of user privacy, integrity and security online.
Ericsson ConsumerLab has identified some of the most important consumer trends for 2014 and beyond.
Ericsson has released its first regional consumer insight report focusing on trends and analysis of the mobile ecosystem in Sub-Saharan Africa.
Smartphone users were asked about their interest in, and the potential development of, 18 new services relating to important aspects of city life. The findings are presented in a ConsumerLab report.
Consumers expect mobile operators to deliver an experience that can match benchmarks set by other service industries.
The Ericsson ConsumerLab TV & Media 2013 report looks at how the explosion of connected mobile devices in the home has opened a whole new world of possibilities when it comes to viewing TV and video content.
A ConsumerLab report assesses the impact of network performance on consumer loyalty to operators.
A new ConsumerLab article covers how voice and internet satisfaction differs in various places – and not just between places, but also in the same place.