Piotr Karas, Orange Group, shares how the company is responding to customer needs with innovative mobile broadband offerings.
How do you obtain 3D Vision? By combining network and user data across your organization to put the customer at the center of attention.
Self Steering means giving customers the tools to serve themselves and using automated networks to detect and proactively solve performance issues.
When two large companies merge, it often takes a while – years in some cases – before processes get redesigned to span all departments, and the new organization settles into a lean and profitable machine. And the same is true of OSS/BSS. These systems have been designed for two different purposes: to keep the network operational and to keep it profitable. But today’s demanding networks need the functions of both of these systems to work together, and to work across the varying lifecycles of products and services.
Ericsson considered to have “the most extensive product portfolio”, covering every area of the Analysys Mason telecom software research taxonomy
Consumers expect mobile operators to deliver an experience that can match benchmarks set by other service industries.
Kevin Pistorius, MTN South Africa, discusses how a flexible charging system can spur innovation and provide a competitive edge.