Improve the customer experience with data mediation that ensures that correct and complete data is collected from across the network and processed quickly and accurately.
Mediation is the foundation of all revenue assurance operations and the busiest system within the telecom environment. You simply can’t afford to lose data or to have it corrupted. It must be accurate.
Ericsson Multi Mediation can help. Its efficient internal process engine always makes sure data is secured at the point it is generated. Nothing is lost or duplicated, so you’re better able to create the right customer experience. It also gives you the big data you need to analyze and understand market and consumer behavior, so you can identify trends and take action.
With Ericsson Multi Mediation, you have one data mediation environment covering both BSS-related and OSS-related mediation, reducing IT costs and giving you the data you need to provide a consistent, high quality customer experience.
Ericsson Multi Mediation is a convergent data mediation solution handling file, event and online mediation. It collects, transforms and distributes data from your network, making it available for a range of purposes such as charging and billing, service assurance, fraud detection and compiling statistics.
It also provides post-processing systems with one stable, flexible and uniform interface for online and offline charging data collection – even when the network uses a range of technologies and equipment from multiple vendors. Key features include:
Based on more than 15 years of data mediation experience, Ericsson Multi Mediation is stable, predictable and accurate. It is currently used by 280 operators worldwide serving 1.3 billion subscribers. Consider Ericsson Multi Mediation if you want to:
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