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Social performance - Performance Indictors, product resp.
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| GRI
indicator | Reporting element | Location in Reports,
or website | Extent of Reporting | | | PR1 | Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. | 100% of products are covered.
EMF; CR Report P 40.
Hazardous substances; CR Report P 28.
Radio Waves and Health
|  | | | PR2 | Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes.
(additional indicator)
| Supplier performance for two key commodity areas in relation to Ericsson's mandatory Code of Conduct, which includes health and safety aspects, is quantified and described on CR Report P 22, P 24-25. The compliance level is quantified in the pie charts on this page.
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PRODUCTS & SERVICE LABELING


| GRI
indicator | Reporting element | Location in Reports,
or website | Extent of Reporting | | | PR6 | Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. | A Group Sponsorship Directive governs commercial and corporate responsibility sponsorships. In addition, our Code of Business Ethics on P 22 describes ethical behavior.
Governance section in CR report P 22.
Governance section in the AR P 156.
|  | | | PR7 | Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications,
including advertising, promotion, and sponsorship by type of outcomes.
(additional indicator)
| No information |  | |
| GRI
indicator | Reporting element | Location in Reports,
or website | Extent of Reporting | | | PR8 | Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.
(additional indicator)
| No information |  | |
| GRI
indicator | Reporting element | Location in Reports,
or website | Extent of Reporting | | | PR9 | Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services.
| No incidents reported. |  | |
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