Ericsson Worldwide

Around the world, telecom operators are at various stages of evolution to all-IP networks, opening up new opportunities for value-added services. A key challenge in this evolution is to create new pricing and business models that will attract customers and media and content partners. Above all, pricing must be fair and clear, while revenue must be properly secured and distributed. Revenue management based on real-time charging is the only secure way for operators to control credit and to enable users to manage their spending.

Essentially, revenue management encompasses three key aspects of telecoms business: payment, partners and pricing.

In the payment area, revenue management needs to support the handling of retail issues such as giving users flexibility and control, as well as wholesale issues such as managing risk with service providers and getting paid by (and paying) partners. One key point is that the payment method (whether prepaid or postpaid) should not define the service offering – users should be able to pay for the services they choose in the way that suits them best. What’s more, most transactions should be handled in real time to support user control and assure revenue for the operator and its partners.

When it comes to partnerships, revenue management must handle issues such as roaming, interconnect and content partner relations. It needs to cover things like partnership agreements, the business model, revenue sharing and settlement.

For pricing, revenue management solutions need to help operators identify the most profitable and attractive pricing and packaging of services. They must be able to charge on the basis of content, location, subscription, volume airtime and quality, with options for things like package pricing, cross-service discounting, special promotions, and loyalty and bonus schemes.

Delivering such revenue management capabilities demands end-to-end integrated solutions that traverse traditional service and departmental boundaries. Another challenge for operators is to evolve from the multitude of service-specific billing and customer care systems and processes to a converged revenue management architecture that can cope with rapidly evolving needs across all services and segments – faster, cheaper, better, and with less complexity.

Convergent charging and billing

The simple segmentation of subscribers into prepaid and postpaid is no longer valid, nor is it economically justifiable to have two completely separate systems for users who simply have differing payment methods. As with many other mature industries, telecom operators can use standardized business support systems to improve customer management, enhance cost-efficiency and avoid duplication of data and functionality.

Creating one convergent charging and billing solution that can handle revenue management for all users and services in the same way will be an evolutionary process. Operator-specific requirements need to be taken into account and existing investments reused in the best way.

The solution must be able to handle all telecom-specific functions such as rating, subscriber account balance, mediation and session supervision in real time. Generic functions such as invoicing and bill production will be most efficiently handled by standard functions in business support systems.

Ericsson in revenue management

Ericsson’s revenue management solutions cover all aspects of business-to-consumer (B2C) and business-to-business (B2B) services. They are designed to deliver competitive advantage for our customers by improving marketing capabilities, cost-efficiency and financial risk management. They also provide spending and credit control for all subscribers – whether consumer or corporate.

Ericsson’s revenue management offering includes solutions for convergent charging and billing, wholesale charging and billing, prepaid, payments, adjunct rating and promotions, mediation and revenue assurance. These solutions are backed by services including business consulting, systems integration and worldwide support – all designed to optimize end-to-end revenue management business processes and ensure cost-efficient operations.

Ericsson’s real-time charging solutions are the most widely deployed in telecom networks worldwide – catering for more than 300 million subscribers at 115 operators. With more than 280 customers with Ericsson Multi Mediation and more than 45 online mediation contracts, the company is also the leading supplier of convergent online, event and file mediation solutions.

Ericsson has six fully convergent charging and billing contracts, with three of these solutions in live operation. For example, Digicel is using the solution in its operations in Haiti and Trinidad & Tobago. More than 15 operators are also basing their convergent offerings on an Ericsson charging solution, even though they have not yet gone for a fully converged solution for all users and all services.

Real-time community benefits

One service provider that has seen real business benefits arising from the implementation of real-time charging is Turkish mobile operator Turkcell. The operator is the first in the world to realize real-time community charging for both prepaid and postpaid users, using a solution from Ericsson.

So far, Turkcell has launched two new community services based on the new charging solution: one for students, and one for state employees. Users belonging to a community benefit from heavily discounted prices on calling and text messaging within the community.

Gulsun Uluer, Project Manager & Business Analyst, Charging Solutions at Turkcell said, “Making community offerings available to all our customers – whether prepaid or postpaid – is helping us attract new subscribers, raise usage and increase customer loyalty.”

Rather than being charged in full for mobile services, and then reimbursed once their monthly invoices have been worked out, subscribers who have signed up to Turkcell’s community services can enjoy discounted rates at the time they actually use the services.

“We have seen an increase in user satisfaction since we started to charge all our community members in real time,” continued Uluer. “Users are only charged at the discounted rate, and we are able to confirm community discounts to users in real time.”

Turkcell has also seen a growing numbers of subscribers being pulled in through personal recommendation by friends and colleagues.

“Handling all community charging in real time with a standardized solution has helped us to reduce time to market,” added Uluer.

Ericsson is working with its operator customers to make real-time charging more cost-efficient to implement. For example, Warid Telecom in Pakistan was the first operator to implement Ericsson’s new end-to-end solution for real-time charging of voice and SMS services. In this solution the Mobile Softswitch (MSS) or Mobile Switching Center (MSC) communicates directly with Ericsson Charging System without invoking IN – freeing up capacity in the MSS and MSC that can be used for switching traffic instead.

Convergent handling of the end-to-end revenue management processes is vital to the success of future telecom operator business, both in relation to subscribers and business partners. It delivers significant competitive advantage in areas such as marketing, cost-efficiency and financial risk management.

Leading the charge in 2006
So far this year, Ericsson has secured several new revenue management contracts:

53 new Multi Mediation contracts (nine for online mediation)<
39 Multi Mediation upgrade contracts
30 new contracts for Ericsson Charging System 3.0
16 contracts for upgrade to Ericsson Charging System 3.0
4 new contracts for real-time charging solutions for VPN
3 new contracts for roaming billing solutions
2 new contracts for convergent charging and billing solutions
2 new contracts for adjunct rating and promotions solutions.

Mobile devices

Arima licenses WCDMA/HSDPA platform technology

Arima Communications Corporation has signed licence agreements for Ericsson's new U310 and U360 WCDMA/HSDPA mobile platforms. The two companies will combine Ericsson's industry-leading WCDMA/HSDPA platform technology with Arima's range of vertically integrated core technologies to design, manufacture and deliver state-of-the-art solutions (Press release).

Ericsson industry first eases path to 3G and HSDPA adoption

Ericsson is the first vendor to successfully test its mobile platforms on all nine frequency standardized by 3GPP, giving its customers the most flexible platform solution on the market. Using its new U310 and U360 WCDMA/HSDPA mobile platforms, Ericsson is the first vendor to successfully complete calls using its platforms across all nine 3GPP-defined frequency bands (Press release).

Mobile networks

World’s mobile operators moving to HSPA

As mobile operators see growing demand for mobile broadband and multimedia services, they are moving to upgrade their WCDMA networks to HSPA (High-Speed Packet Access) - the first step on the evolution path of WCDMA. It enables operators to introduce attractive new services as mobile broadband with interactive TV, mobile music, gaming, high-speed Internet connectivity, office applications and fixed wireless services.

Through convergence and increased broadband capabilities, the mobility-driven telecom world and the PC-centric world will gradually merge and the broadband Internet will become available to billions.

The market potential for mobile broadband services is growing quickly in high-growth markets where mobile coverage and penetration developed fast and where basic data services such as SMS already play a vital role. Mobile broadband is often the only way to access broadband services and the Internet in markets with limited fixed-line alternatives. Consequently, the focus on high-speed mobile networks is also increasing among operators in these markets.

Ericsson's HSPA solution offers ADSL-like peak downlink data rates of up to 3.6Mbit/s today, and up to 14.4Mbit/s later this year. Ericsson is the primary supplier of more than half of all commercially launched WCDMA networks and of the world's first commercial HSPA networks (for the downlink, HSDPA). Ericsson expects the first commercial launches of HSPA for the uplink (HSUPA) in early 2007.

All WCDMA networks are expected to be upgraded to HSPA. Out of a total of 109 commercially-launched WCDMA networks, Ericsson is a supplier to 60. Ericsson is already powering 30 commercially-launched HSPA networks.

Ericsson made several HSPA-related announcements during the quarter:

Mobile operator Telstra switched on Australia's fastest and largest mobile broadband network, which was delivered by Ericsson (Press release).
TelstraClear selected Ericsson as the sole supplier to build and integrate its WCDMA/HSPA high-speed mobile broadband network in Tauranga, New Zealand (Press release).
Indonesian mobile operator PT Excelcomindo Pratama Tbk (XL) chose Ericsson to build its 3G/WCDMA network, including HSPA. Ericsson will also provide XL with its Mobile Softswitch solution for nationwide deployment, as well as business consulting services (Press release ).
Hong Kong-based mobile operator SmarTone-Vodafone and Ericsson have switched on the world's first 3.6Mbit/s HSDPA full-coverage network. SmarTone-Vodafone plans to upgrade its network further to a maximum speed of 14.4Mbit/s in 2007-2008 (Press release ).
Taiwanese mobile operator FarEasTone has chosen Ericsson to deploy HSPA and IMS (IP Multimedia Subsystem), and expand its 3G/WCDMA coverage (Press release ).
Mobile operator O2 has selected Ericsson as sole supplier of its HSDPA-enabled 3G network in Ireland. Ericsson will also expand and modernize O2's existing network with its IMS and Mobile Softswitch solutions (Press release ).
MiTV Corporation Sdn has chosen Ericsson to build, manage and maintain its WCDMA/HSPA network across Malaysia (Press release ).
Mobile operator PT Telekomunikasi Selular Indonesia (Telkomsel) has selected Ericsson to provide its 3G/WCDMA network in Indonesia. Under a turnkey contract, Ericsson will seamlessly upgrade Telkomsel's network with additional capacity, higher data rates and enhanced user experience through HSPA (Press release ).

Softswitch enables continued GSM growth

The continuing growth in both subscriber numbers and traffic is driving the need for additional capacity in GSM networks around the world. Softswitch solutions enable operators to introduce high-quality services quickly and cost-efficiently, while providing a low-risk evolution of existing circuit-switched networks to a telecom-quality, IP multimedia service platform.

Ericsson softswitch solutions have been designed to enable operators to utilize network resources for next-generation services in the most cost-efficient way, while continuing to profit from classic voice services. More than 85 fixed and mobile operators worldwide have launched commercial services based on Ericsson softswitch solutions.

During the quarter, a number of mobile operators announced expansion projects that include Ericsson softswitch solutions:

Claro Chile, a subsidiary of América Móvil, chose Ericsson as sole supplier of mobile softswitch and packet core solutions for its new GSM/GPRS core network (Press release).
Warid Telecom has signed a USD274 million contract with Ericsson for the evolution and expansion of its GSM network in Pakistan. Under the contract that will see capacity and coverage expanded to serve an additional ten million subscribers, Ericsson will supply its Mobile Softswitch solution, radio, transmission and packet core network equipment, as well as multimedia services (Press release).
The southern hemisphere's largest mobile operator Vivo has chosen Ericsson to provide a future-proof network for its customers in Brazil. Under the contract, Ericsson will provide its Mobile Softswitch solution and a GSM/GPRS radio access network. This rich radio solution will provide a complete overlay of Vivo's existing CDMA sites, initially within the same spectrum (Press release).
Ericsson finalized a number of major GSM expansion contracts, collectively worth USD550 million, with China Mobile. The contracts cover expansion projects in 17 regions and include the supply of Mobile Softswitch solutions, radio networks and related technical support and services (Press release ).
Movistar Chile selected Ericsson's Mobile Softswitch solution, including multi-service IP transport to upgrade its GSM network as the first step towards all-IP operation (Press release ).

SoftBank rolls out Ericsson IMS in Japan

Japanese mobile operator SoftBank (formerly Vodafone KK) has launched Push to Talk and Presence Group Management services - known as Circle Talk and Hot Status - based on Ericsson's IP Multimedia Subsystem (IMS) solution. Vodafone selected Ericsson as a preferred supplier of IMS solutions in February this year (Press release).

Ericsson helps pioneer use of biofuels for developing world mobile networks

Ericsson, the GSM Association and mobile operator MTN have teamed up to establish biofuels as an alternative energy source for mobile networks in the developing world (Press release).

Telenor to roll out Ericsson packet core for mobile high-speed data

Mobile operator Telenor has selected Ericsson to supply a complete packet core network to enable differentiated delivery of multimedia services in Norway and Denmark. The network will provide a common platform for both 2G and 3G data traffic with flexible, service-aware charging (Press release).

Rogers FIFA World Cup site wins award

Ericsson and its supplier Zooma have been awarded the Web Marketing Association's 2006 WebAward for Best Events Website for their work on Canadian mobile operator Rogers' FIFA World Cup site (Press release).

Fixed networks

Next-generation transport network for Telstra

Ericsson has secured three-year, USD230 million deal with Australian operator Telstra to evolve the operator's inter-capital, regional and rural transport networks, using optical and radio transmission technologies (Press release).

Award for Ericsson High-Performance Broadband solution

Ericsson's EDA (VDSL2) High-Performance Broadband solution has been named best access technology by the International Engineering Consortium (IEC) at Broadband World Forum 2006 (Press release).

T-Com picks Ericsson for broadband access and next-gen optical transport

Deutsche Telekom's fixed broadband network unit T-Com and Ericsson have successfully completed the world's first trial of next-generation optical transmission technology over a 1,000km link in the operator's DWDM (Dense Wavelength Division Multiplexing) optical network in Germany (Press release). T-Com earlier chose Ericsson to provide its multi-haul DWDM technology to upgrade its metro and regional networks in Germany (Press release).

Under a separate agreement, Ericsson is also supplying T-Com with its cutting-edge EDA solution for broadband roll-out. Ericsson EDA will enable the operator to efficiently increase high-performance broadband coverage nationwide and boost data rates to 6Mbit/s (Press release).

TOT to deliver high-performance broadband in Thailand

Thailand's leading fixed-line operator TOT has selected Ericsson's EDA solution to provide high-performance broadband services to subscribers across the country. The solution will include Ericsson's IP Multi-Service Access Node (MSAN) for ADSL2+, which will enable TOT to provide its customers with ultra-high-speed broadband connections of up to 24Mbit/s (Press release).

TDC offers Triple Play services over VDSL2 in Denmark

Danish operator TDC has deployed Ericsson VDSL2 technology to deliver Triple Play services including Internet, IP Telephony and IPTV over a high-performance broadband architecture. The VDSL2 system is currently in field trials (Press release).

Telecom services

More complex networks, an increasing focus on business development, and a continuous focus on cost-efficiency are driving operators' demand for professional services. Ericsson has established clear market leadership, having made an early start in this field. We now provide advanced, round-the-clock support services to networks with more than 725 million subscribers, and manage networks with more than 80 million subscribers. Our strong growth is based on technology leadership, scale advantages and local presence.

Bringiton chooses Ericsson IPX billing and payment solution

Swedish television format company Bringiton AB has chosen Ericsson's Internet Payment eXchange (IPX) content billing and payment solution to provide multimedia services to the upcoming Play Us video gaming docu-drama, which features Scandinavian all-girl video gaming group Les Seules (Press release).

MTV uses IPX to support Baltic launch

MTV is to use Ericsson's Internet Payment eXchange (IPX) content billing and payment solution for messaging and payment in the Baltic States to support the launch of local MTV stations in the region (Press release).

Ericsson to build and manage WCDMA/HSPA network for MiTV

MiTV Corporation Sdn has chosen Ericsson to build, manage and maintain its WCDMA/HSPA network across Malaysia (Press release).

Telkomsel picks Ericsson managed services for WCDMA/HSPA

Mobile operator PT Telekomunikasi Selular Indonesia (Telkomsel) has selected Ericsson to provide its 3G/WCDMA core and radio network in Indonesia. Under a three-year turnkey contract, Ericsson will provide managed services to establish, operate and manage Telkomsel's network, including a seamless upgrade with additional capacity, higher data rates and enhanced user experience through HSPA (Press release).

Warid Telecom opts for Ericsson for managed services

Warid Telecom has awarded Ericsson a managed services contract for its GSM/GPRS network in Bangladesh. Ericsson will operate, manage and maintain Warid's core network, backbone transmission network, and real-time charging and Value-Added Services (VAS) solution. Ericsson will also manage the operator's radio network in the western part of the country (Press release).

Ericsson leads integration of Polkomtel’s new multi-vendor 2G/3G network

Polish network operators Polkomtel, Plus and Sami Swoi have signed a three-year managed services contract with Ericsson to manage the design, development, deployment and integration of a new multi-vendor 2G/3G network in Northern and Western Poland (Press release).

Enterprise communications

New version of MX-ONE IP-PBX adds SIP-based communications

The latest version of the Ericsson MX-ONE Convergence Communications System is designed to make business-class, SIP-based communications with mobility a reality for all enterprise users. Whatever their starting point, and whatever their future growth and development plans, enterprises who choose MX-ONE can be safe in the knowledge that their investment is protected as they evolve their networks to SIP-based IP communications.

MX-ONE Version 3 provides even greater cost and efficiency benefits for enterprises as they adopt converged multimedia communications solutions. As well as extending system capacity to 50,000 users, the new version also offers a range of new Web-based software tools and support for SIP-based IP communications (Further information).

Singapore hospitals to get Ericsson Mobile Health solution

Parkway Hospital and SingHealth have signed a collaboration agreement to deploy the Ericsson Mobile Health solution for remote patient monitoring in the Changi General and Gleneagles Hospitals in Singapore. The Ericsson solution will be trialed at some of the hospitals' acute care wards, which specialize in patients that require round-the-clock monitoring as a result of chronic illnesses such as stroke, asthma and diabetes.

The Ericsson Mobile Health solution will enable automated collection and real-time monitoring of patients' vital signs, such as heart and breathing rates, oxygen saturation and blood pressure. The precision and timeliness of this information will enable hospital staff to provide appropriate medical assistance to the patients (Press release).

Netwise acquisition to strengthen enterprise applications

Ericsson's acquisition of Netwise is nearing completion (Press release). The acquisition will add new strength and depth to Ericsson's enterprise communication and collaboration offerings. Netwise's presence and availability management solutions - which include contact management, advanced attendant solutions, multi-vendor CPE and operator enterprise solutions - will benefit from Ericsson's global market presence. Ericsson sees a growing market for new advanced enterprise solutions based on IP, mobility and convergence: applications that can unify these domains are crucial to the efficiency of modern business.

Netwise's solutions support varying infrastructures and different vendor PBXs, and can be deployed in service providers' (mobile Centrex) offerings as well as in enterprise-owned PBX solutions. The company is highly competent in selling complex communication solutions in IP multi-vendor environments.

Ericsson sees the combination of the strengths of a global company and Netwise's cutting edge IP-competence and applications as a way to develop our presence in the applications area with reduced time-to-market. Ericsson intends to establish a world-class applications centre with a high level of entrepreneurship and competence in communication-supporting applications.

Corporate news

Sony Ericsson marks 5th anniversary with record quarter

Sony Ericsson gained market share and outstripped market growth by a factor of two to achieve third-quarter unit shipments of 19.8 million (43 per cent up year-on-year) and sales of 2,913 million euros (42 per cent up year-on-year) (Press release).

Ericsson maps out full service broadband strategy

Ericsson has unveiled its strategy for full service broadband, which is designed to deliver converged broadband services that offer user convenience, along with minimal risk and short time-to-market for operators. Ericsson's offering includes world-leading solutions for HSPA, VDSL2 and IMS (Press release).

Ericsson acquires Distocraft

Ericsson has reached an agreement with Finnish company Distocraft Oy to acquire the assets of Distocraft's business. The company, which has 42 employees, specializes in software development for mobile network performance management.

Latest white papers

IP core pooling

A new tutorial paper from Ericsson describes how IP core pooling can be used to improve data network efficiency to deliver appropriate service quality and a superior user experience.

Generic Access Network

A newly-published white paper from Ericsson outlines how local area access technology Generic Access Network (GAN) enables GSM and WCDMA services to be delivered over broadband and Wireless LAN connections at home or in the office (White paper).

Service Delivery Platform

Efficient service lifecycle management is key to competitiveness for telecom operators. A new white paper from Ericsson describes the importance of ensuring that the Service Delivery Platform - and the complementary business processes - are built so that they can evolve and gradually incorporate new capabilities, including IMS, to reduce time-to-market and boost current and future service revenues (White paper).

Network Security and Public Safety communication and information services

This new white paper describes how adapted communication services and advanced information services that use public network infrastructure, such as 2G or 3G mobile networks, offer great potential to improve the efficiency of National Security and Public Safety operations - both in day-to-day operations and in crisis situations (White paper).

For the latest Ericsson white papers, please click here.

Latest publications

New magazine offers insight and opinion on operator business strategies

Ericsson has launched a brand new publication, called Ericsson Business Review, which aims to provide thought-provoking articles and a long-term perspective on business strategies in telecoms. Its purpose is to shape and build opinion, as well as to share knowledge and insights with Ericsson's customers and other key industry players. For further information and to subscribe, please click here.

Ericsson Review 3/2006

The new issue of Ericsson Review - which covers the latest Ericsson technology research, development and production achievements - marks the fiftieth anniversary of the mobile phone, and covers the hot technology topics of HSDPA performance and evolution, IPTV services based on IMS, and real-time charging, as well as the development of new high-quality voice codecs and high-efficiency RBS power amplifiers (Ericsson Review).

Events

Industry events

24-26 October 2006
IMS Strategies
Location: Marriott Hotel, Champs Elysées, Paris, France
Website

Ericsson is an exhibitor and sponsor.

Tuesday, 24 October, 6pm
Roundtable: Should IMS be seen as a competitive tool or a bridging technology for joining forces with ISPs?
Speaker: Todd Ashton, Director, Ericsson IMS program

Thursday, 26 October, 2:10pm
Topic: Enabling operators' marketing departments to develop applications with short time-to-market
Speaker: Todd Ashton, Director, Ericsson IMS program

29 October - 1 November 2006
IIR, Transport networks for Mobile Operators - Middle East
Location: JW Marriott Hotel, Dubai
Website

Thursday, 31 October, 5:05pm
Topic: Determining the optical access technology mix - fiber, copper and wireless - to optimize ROI
Speaker: Stefan Danielsson, Ericsson Transmission and Transport Networks

31 October - 2 November 2006
Second Annual IMS/MMD Conference
Location: Hotel Crescent Court, Dallas
Website
Ericsson is branding sponsor of this event with one speaker slot, one panel session and chairmanship of the third day. This event is designed specifically to address the needs of the US market.

Wednesday, 1 November, 12:30pm
Topic: Analysing the impact of IMS on the telecoms ecosystem: openness and the new service paradigm
Speaker: Todd Ashton, Director, Ericsson IMS program

Wednesday, 1 November, 5:00pm
Topic: Achieving standardization between third-party application developers and handset operating systems
Speaker: Stefan Svedberg, Director Ericsson Mobile Platforms

Wednesday, 1 November, 5:15pm
Panel session: Will IMS fulfil its vision of ubiquitous access for application developers?
Panellist: Stefan Svedberg, Director Ericsson Mobile Platforms

Conference chairman 2 November: Marc LeClerc, Manager Global IMS Developers Support Expert Centre, Ericsson Canada

31 October - 3 November 2006
European Utility Telecom Conference (EUTC)
Location: Rome, Italy
Website

Thursday, 2 November, 9:30am
Topic: Intelligence Utility Infrastructure - Key to Building
the 21st Century Utility
Speaker: Jens Erler, Manager New Sales Development for
Mobile Enterprise, Ericsson

1-2 November 2006
Messaging Asia
Location: Raffles Convention Center, Singapore
Website

Ericsson is a lanyard sponsor and has a stand in the exhibition.

Thursday, 2 November, 9:45am
Topic: IMS/SIP-based next-generation messaging
Speaker: Anna Wolf, Portfolio Manager, Ericsson Multimedia Solutions

Panel discussion: to be confirmed

5-9 November 2006
Gartner Symposium ITXpo
Location: Palais des Festivales, Cannes, France
Website

Tuesday, 7 Nov, 5:15pm
Solution Provider Session: Unified Communication enables true mobility
Speaker: Martin Harriman, VP Sales, Marketing & Business Development Ericsson Enterprise

27 November - 1 December 2006
IMS Global Congress
Location: Intercontinental Hotel, Geneva
Website

Ericsson is a silver sponsor of this event. In the conference Ericsson has one speaker slot and one panel session. The exhibition stand will feature and demonstrate converged multimedia services over IMS.

Monday, 27 November
Pre-conference workshop: Understanding the IMS ecosystem
Led by Ericsson with presentations and break-out sessions

Tuesday, 28 November, 4:20pm
Panel discussion: Debating if and how you should deploy IMS
Panellists will include an Ericsson representative

Wednesday, 29 November, 9:50am
Topic: Leveraging the new business opportunities that IMS brings
Speaker: Todd Ashton, Director, Ericsson IMS program

4-8 December 2006
ITU Telecom World, AsiaWorld Expo, Hong Kong
Forum participant: Carl-Henric Svanberg, President and CEO, Ericsson
Ericsson will also exhibit at this event
Website

4-8 December 2006
IIR Next Generation Billing, Charging & Customer Management and Mobile Payment Strategies
Location: Arabella Sheraton Grand Hotel, Munich, Germany
Website
Ericsson is the gold sponsor of this event

Tuesday, 5 December, 9:40am
Topic: Developing convergent online charging to meet the demands of a fast-moving, multi-service and multi-partner world
Speaker: Niclas Melin, Marketing Director Revenue Management - Business Unit Systems, Ericsson

Wednesday, 6 December, 9:40am
Topic: Examining the Key Challenges in Serving the Global Mobile Payments Market and Analysing the Most Effective Methods for Cross-Border Payments
Speaker: Fredrik Neumann, Director Sales & Marketing IPX Northern Europe, Ericsson

Ericsson events

15 November 2006
Ericsson Strategy and Technology Summit
Location: Tokyo

For further information about industry analyst activities, please contact industry.analysts@ericsson.com or refer to our website.

Telebriefings:

1 November: Ericsson Managed Services - Field Operations

29 November (preliminary): Ericsson Service Delivery Platform

13 December (preliminary): Optical and backhaul solutions

Please note: these topics were correct at the time of sending this newsletter. Please check here regularly for an updated list of scheduled telebriefings.

If you missed a telebriefing or would like further information, check out the archive where you can listen to the telebriefing, and access the presentation and script here.

To sign up for the industry analyst telebriefings and technology updates, please send an e-mail to industry.analysts@ericsson.com or refer to our website.

Contacts & further information

The next newsletter will be issued following the quarterly report on 2 February 2007. For further details regarding the quarterly reports, please check here.

Don't forget to check out the industry analyst web site.

We would like to welcome Eva Andersson to our global Industry Analyst Relations team. Eva will be responsible for analyst relations in the Asia Pacific region.

If you would like further information about any of the stories above or to arrange a briefing, please send an e-mail to industry.analysts@ericsson.com or contact Eva Sparr (Global, North America), Frank Puglia, (North America), Rob Elston (Europe and the Middle East) or Eva E Andersson (Asia Pacific).

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