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Operators, Media owners and content providers, Enterprise, SMEs, Internet specialists, governments and NGOs. Ericsson works in close partnership with customers to build business and develop communications in 140 countries worldwide. Hear what some of them have to say.

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Customer View brochures

Ericsson Customer View brochure Issue 1 2008
A new issue of the Customer View brochure has now been released. Hear what customers around the world have to say about Ericsson.

The latest success stories
Date:
2008
Solution:  
IPTV
Product:  
IPTV
Market:  
Europe
Country:  
Iceland

Iceland has a mature pay TV market and one of the highest penetration rates of IPTV in the world. Vodafone Iceland needed to ensure that it had an innovative IPTV service, capable of standing up to the competition in the marketplace, at the same time as generating growth. The delivery of an IPTV service, provides Vodafone Iceland with the ability to retain DSL customers, while transforming the end user experience from a passive, one way stream of channels, into an interactive, two way personalized TV service.

Ericsson takes the prime integrator role and delivers an end-to-end IPTV solution to Vodafone Iceland including IPTV middleware, Content Distribution Platform, video headend, CA/DRM and a customized TV portal.

Date:
2008
Solution:  
Systems Integration
Product:  
Systems Integration
Market:  
Europe
Country:  
Germany

T-Mobile ensures cost efficiency and reduces complexity through a uniform MMS platform across Europe. T-Mobile operates networks across Europe and is the market leader in Germany. Internationally, more than 113 million endusers enjoy services provided by the majority-owned T-Mobile affiliates. Through a highly successful Systems Integration project, T-Mobile and Ericsson establish an innovative and first-of-its-kind multi-national MMS platform.

Date:
2008
Solution:  
Video Conferencing System
Product:  
ViPr
Market:  
North America
Country:  
USA

The county of Crawford is in northwestern Pennsylvania, USA. Crawford County is one of the largest counties, territorially, in Pennsylvania. Anytime government employees must leave their offices to attend meetings at another location, it costs both time and money.

Video conferencing which was too complicated to use, or to learn, or took too long to set up, was never going to be widely used. The decision was made to seek a solution that would ensure the video conferencing system is a true asset to the county. Based on cost, quality, and ease-of-use, Crawford County chose the Ericsson ViPr™.  The benefits of the solution were readily apparent, such as the real-time aspects of the system, the video feed did not drop out and there were no lags in transmission.

Date:
2008
Solution:  
Learning Services, Learning Soltions
Product:  
Learning Services, Learning Soltions
Market:  
South America
Country:  
Brazil

Ahead of its move to a 3G network, growing operator Telemig wanted to enhance employee performance with a structured competence plan aligned to its business objectives. Earlier Telemig invested in training courses on an ad hoc basis but it did not have a training plan which fitted with the expansion of its network. Ericsson consultants performed an analysis of the Business Situation and identified the competence gaps. The analysis resulted in a Learning Solution that met the individual needs of the employees and the specific characteristics of the network.

Date:
2008
Solution:  
Ericsson outdoor Radio Base Station, Diesel-battery hybrid energy solution
Product:  
Ericsson outdoor Radio Base Station, Diesel-battery hybrid energy solution
Market:  
East Africa
Country:  
Uganda

The telecommunications market in Uganda has seen huge growth recently and in the last four years, Celtel, Uganda, has seen its subscriber numbers climb steadily. As power is un-reliable or non-existent in some areas, around 50 percent of radio base stations in Uganda run continuously on diesel generators. Usually, these sites are driven by two diesel generators which operate alternately, but this can be costly in terms of diesel and site visits for re-fuelling and maintenance. Celtel recognized that a hybrid power solution could significantly reduce costs and increase efficiency and approached Ericsson to develop a hybrid energy solution for diesel and batteries.

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