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Excelcom develops customer focus to expand its market
share across Indonesia
 - Success Stories
Excelcom, Indonesia

Date:
2005
Solution:  
Business Consulting
Product:  
Business Consulting
Market:  
Asia
Country:  
Indonesia
Attracting new customers to existing services as well as setting out a foundation for sustainable 3G growth in Indonesia required complete analysis of Excelcom’s services.To accomplish the ambitious targets, Excelcom wanted an ‘outsider’s view’ of the internal organization and processes – investigating and defining areas where Excelcom could improve internal efficiency.
Read the Success Story (PDF)
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