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2008
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Learning Services, Learning Soltions
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Learning Services, Learning Soltions
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South America
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Brazil
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Ahead of its move to a 3G network, growing operator Telemig wanted to enhance employee performance with a structured competence plan aligned to its business objectives. Earlier Telemig invested in training courses on an ad hoc basis but it did not have a training plan which fitted with the expansion of its network. Ericsson consultants performed an analysis of the Business Situation and identified the competence gaps. The analysis resulted in a Learning Solution that met the individual needs of the employees and the specific characteristics of the network.
Read the Success Story (PDF)
