Understanding big data and turning it into insights across Business, IT and networks can create many business opportunities for communication service providers. These infographs show how you can harness the potential of user data and get ahead.
A new report from Ericsson ConsumerLab reveals how growth in smartphones and app usage in India are creating new user habits. Indoor coverage, speed and network availability are the key factors shaping smartphone behavior.
Software as a service (SaaS) is a promising solution for overcoming the challenges of implementing and managing new network technologies and services like voice over LTE (VoLTE). The SaaS approach can provide substantial savings in terms of cost and lead-time, and create a new source of revenue for service providers.
What does it mean to extend the customer experience? Arild Kaale, CMO of Telenor Sweden shares why he thinks customer experience is so important, not just for telecoms, but for most industries.
Hear President and CEO Hans Vestberg comment on Ericsson's financial results for the second quarter of 2014.