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OSS/BSS: It’s about the experience
Oct 11, 2012
Categories:
Industry
Subscribers today are demanding the best possible customer experience. That is why OSS/BSS has become so important for communication service providers. In the first of two articles on OSS/BSS, Ericsson Business Review looks what it takes to turn a good customer experience into a great one.
And don’t miss the second article in the series, here in early November.
OSS/BSS explained, part 1: It used to be simple; now a massive transformation is required
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