-
The Company
The Company
- Ericsson is shaping the way the world communicates. Read on to discover more about our company, its history and vision.
-
Thinking Ahead
Tech Talk
- Jonas Hansryd from Ericsson Research discusses how microwave backhaul can handle the demands for increased capacity
Thinking Ahead
- All our insights, research, and discussions are here in one place. Use them for Thinking Ahead.
-
Your Business
- Government
- Transport & Automotive
- Utilities Industry
- Equipment Manufacturers
- Ericsson Channel Partners
Your Business
- Take a closer look at how Ericsson can help your business excel in a rapidly evolving market.
- Our Portfolio
-
Careers
Careers
- A career with Ericsson offers outstanding opportunities for professional and personal development in a truly global organization.
OSS/BSS: It’s about the experience
Oct 11, 2012
Categories:
Industry
Subscribers today are demanding the best possible customer experience. That is why OSS/BSS has become so important for communication service providers. In the first of two articles on OSS/BSS, Ericsson Business Review looks what it takes to turn a good customer experience into a great one.
And don’t miss the second article in the series, here in early November.
OSS/BSS explained, part 1: It used to be simple; now a massive transformation is required
Related information
Previous:
Comments
Search News Center
Tags
- May 24, 2013 Experience-driven CRM - a three-dimensional view of the customer
- May 24, 2013 Korek adopts Ericsson’s new innovative business support systems in Iraq
- May 23, 2013 1 billion subscribers benefit from Ericsson's Managed Services
- May 23, 2013 Ericsson appoints new Head of Investor Relations and Head of Corporate Communications
- May 23, 2013 Ericsson reaches the milestone of providing managed services to 1 billion subscribers
ERICSSON AB - House No 409, Al Nimer Centre, King Abdullah II Street - PC 11194 Amman - 940302 -Jordan -Phone: +962 6 554 0787
