Ericsson Business Process Management

Service description

Business Process Management enables increased efficiency and effectiveness through process automation, operational and systems consolidation and organizational re-structuring.

Change that adds value and reduces cost

Business Process Management Services helps you to implement business change all across the corporate hierarchy and across departments. BPM can be used to increase efficiency and effectiveness through process automation, operational and systems consolidation and organizational re-structuring.

Ericsson has tuned its BPM capability to be the gearbox between the people, process and system. Through BPM Governance and applying Enterprise Architecture methodologies it’s assured that all aspects of an organization are covered and synchronized. With BPM, Ericsson can support you to:

• Assess the current capabilities and performance
• Develop or redesign a new process architecture according to business objectives
• Implement new processes through training, coaching and changing the corporate culture
• Review and manage the new situation and assure that changes are sustainable

The Business Process Management service can be tailored to meet your unique needs, providing support during all or some steps of the process.