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Ericsson Multi Mediation

Ericsson Multi Mediation puts you in control – whether it’s getting greater control over revenue assurance, reducing your opex and capex or optimizing and upgrading your network.

Executive summary

Multi Mediation collects formats and distributes data from your network, making it available for a range of purposes such as charging and billing, service assurance, fraud detection and compiling statistics. It also gives you the data you need to analyze and understand the market and consumer behavior, and then capitalize on this, for example, by launching new services.

Multi Mediation is a convergent mediation solution handling file, event and online mediation. It provides post-processing systems with one stable, flexible and uniform interface for online and offline charging-data collection – even when the network consists of several technologies and equipment from various vendors.

Ericsson Multi Mediation serves a total of 350 customers worldwide and is the mediation market leader.

User experience

With Ericsson Multi Mediation you will have one, end-to-end, convergent mediation solution with both online and offline capability for all services generated from all networks. It provides one interface for all your mediation needs.

Mediation is the foundation of all revenue-assurance operations and the busiest system within the telecom environment. You just can’t afford to lose data or have corrupt data, it must be accurate. Multi Mediation’s efficient internal process engine always makes sure data is secured at the point where it is generated so that nothing is lost or duplicated. This is essential to be able to create the right customer experience.

Ericsson Multi Mediation is capable of handling not only charging-and-billing-related data, but also service- assurance, analytics and fraud-detection data, making it the choice for operators consolidating their mediation environment. It provides one mediation environment that caters for BSS-related mediation, OSS-related mediation and the right user experience.

Operator benefits

Operators in control
Based on more than 15 years of mediation experience, Multi Mediation is stable, predictable and accurate. It gives you both the security and flexibility you need and the control you want.

We are experts at bridging the gap between your BSS/OSS environment and the network; Multi Mediation is developed in parallel with network evolution and optimized for changes in the environment.

Multi Mediation is pre-integrated, designed and tested for Ericsson equipment for fast deployment. But it doesn’t matter if you have existing equipment from any other vendor. Multi Mediation has been tested and verified to support collection from a large number of nodes from other vendors, so you can order it off the shelf. New, customized-collection interfaces are provided quickly.

Multi Mediation’s advanced rating and online capabilities enable you to shorten time-to-service for new offerings. The possibilities for charging your subscribers online or offline – for new and value-adding services – are significantly enhanced.

Multi Mediation is prepared for LTE, and not only for charging and billing in an LTE environment, but also for upcoming service-assurance-related needs as the network becomes increasingly complex. We allow you to prepare already today for the challenges and opportunities of LTE.

Optimal total cost of ownership
One way to reduce costs is to reduce the number of mediation systems. Multi Mediation is a convergent system that allows you to consolidate your legacy solutions, whether mobile or fixed, voice or data.

In decreasing the complexity of your network, Multi Mediation reduces your opex and capex. It does this by providing back-end systems with one stable, flexible and uniform interface for collection, processing and distribution of charging information.

Multi Mediation is truly hardware-vendor independent when using x86. You can either buy turnkey solutions from us or decide to acquire hardware and operating systems from a third party.

Multi Mediation continuously evolves to help you keep up with the ever-changing network and BSS/OSS environments, allowing you to optimize your investment.