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Companies are starting to realize that they can use the mobile attraction to form even stronger bonds with their customers. And they can do this without behaving like traditional operators or even virtual operators. It’s time for the mobile networked enterprise!

Having established the close link between telecommunications and economic growth, Professor Leonard Waverman of London Business School now looks further into the future.

Fires, disaster relief, police work, national security and similar authorities always need reliable and controlled information. This information is handled by systems that are usually tailor-made and very costly. Now we see a new market emerging that uses commercial solutions.

Skip the guesswork. Optimal pricing to maximize profit can be determined empirically. This kind of analysis is a powerful management tool for all operators.

The predictions are grim: We simply must stop global warming. Or else. The good news is that information and communication technology holds one of the keys to a future low-carbon world. Here is what we can do to keep carbon emissions down.

All video across all networks will eventually be delivered as IP packets. A reinvented television, IPTV, will create a new multimedia marketplace. In this article Alan Delaney explains what telcos and other players need to keep in mind as we enter the uncharted waters of IPTV.

To answer the billion-dollar question for this industry, you need to dig deep into consumers’ behavior, their conceptions, wants and needs. We asked young people around the world, and here is what we found.