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The Importance of Innovative Offerings

May 30, 2013 Categories: Industry
Michael George Ramzi, Senior Manager, Solutions and Project Management, Mobinil, Egypt

Today’s competitive landscape in Egypt is driving operators to create innovative offers that allow them to deliver on customer expectations while staying profitable.

Policy and charging

May 28, 2013 Categories: White Papers
Policy and charging - the path to service personalization

To compete profitably in the fast-changing mobile broadband market, telecommunication operators need to fight the forces of commoditization.

Bringing Innovative Offers to Market Efficiently

May 27, 2013 Categories: Industry
Mohamed El Amnawy

Keeping up with the demands of the large youth market in Asia and Africa, means operators need to be fast in bringing innovative new offers to market.

Experience-driven CRM - a three-dimensional view of the customer

May 24, 2013 Categories: White Papers
Experience-driven CRM - a three-dimensional view of the customer

Operators need to take a new approach to customer relationship management, whereby all customer interactions are performed in the context of the customer’s end-to-end experience.

Korek adopts Ericsson’s new innovative business support systems in Iraq

May 24, 2013 Categories: Industry
  • Korek and Ericsson collaborate to introduce a new business model that will enable scalability and agility.
  • Ericsson Charging and Billing in One (CBIO) system will provide Korek’s subscribers with pro-activity, personalization, control and service quality.

Orange Réunion Mayotte: A route to the future

May 17, 2013 Categories: Case stories
Orange Réunion Mayotte: A route to the future

Orange Réunion Mayotte modernizes real-time data charging and policy control to offer an improved customer experience

IPv6 - meeting the challenge of connecting everyone and everything

Feb 22, 2013 Categories: White Papers
IPv6 - meeting the challenge of connecting everyone and everything

IPv6 is a reality. Network technologies, services and support systems are ready for it, with IPv6 device support widely available and operators already deploying IPv6 in their networks.

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