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Ericsson Device Care resolves technical problems for users

2014-02-21 Categories: Portfolio
  • Ericsson Device Care enables operators to remotely view, control, configure and perform real-time diagnostics on mobile devices and applications
  • Meets a need created by the increasing complexity of mobile devices, the fragmentation of operating systems and the proliferation of applications
  • Lowers operational expenses by reducing device returns, improving first-call resolution percentages and reducing average call-handling times

Ericsson closes acquisition of TeleOSS business in Thailand

2013-09-10 Categories: Industry
  • The acquisition strengthens Ericsson’s systems integration capabilities for OSS in Southeast Asia and Oceania
  • Approximately 50 services professionals will join Ericsson
  • TeleOSS will continue to be based in Thailand and its entire business is part of Ericsson as of September 2, 2013

Ericsson closes acquisition of Canada-based Telcocell

2013-09-05 Categories: Industry
  • The acquisition includes approximately 200 services professionals
  • Ericsson further expands its consulting and systems integration capabilities for Business Support Systems in North America
  • Telcocell is primarily present in North America and operates under the Ericsson brand as of September 3, 2013

MTN, Ghana: Maximizing potential for mobile broadband

2013-08-23 Categories: Case stories
MTN, Ghana: Maximizing potential for mobile broadband

Ericsson helps MTN Ghana to increase data usage exponentially.

Ericsson strengthens Systems integration capabilities for OSS in South East Asia and Oceania

2013-07-12 Categories: Industry
  • Ericsson to acquire the entire business of Thailand-based TeleOSS Consulting Ltd to strengthen its systems integration capabilities for OSS in South East Asia and Oceania
  • About 50 skilled systems integration professionals will join Ericsson
  • Completion of acquisition expected by end of Q3, 2013

Ericsson closes acquisition of Devoteam Telecom & Media in France

2013-05-02 Categories: Industry
  • The acquisition brings 400 skilled IT-services professionals in France
  • Ericsson further broadens its IT capabilities
  • Devoteam Telecom & Media operates in France under the Ericsson brand as of today
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