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Boosting network capacity to meet increased demand is no easy task. Network growth requires long-term planning – and demand can be erratic.

Operators have a tendency to look inward rather than outward, and often fail to connect with and inspire their customers. In order to compete in our consumerist world, they need to pay closer attention to innovation and design.

Paulo Castro, the CEO of digital media company Terra, predicts the popularity of anytime, anywhere interactive video content will result in consumers being offered more device screens for consumer to enjoy their content.

Chunghwa Telecom first in Taiwan to launch multiscreen television service

Tata Sky first in India to launch a Video On Demand Service, offering enhanced choice and flexibility.

In this video, several researchers at Ericsson ConsumerLab explain how they work, reveal some of their latest insights and present the value that ConsumerLab brings to the table.

The concept of the cloud user is no longer a dream or a theory. For some people, access to all personal multimedia content and entertainment wherever they are, on whatever device they choose, is already possible.

Ericsson will divest its interest in the Sony Ericsson joint venture, but the parent companies say it’s not a divorce. Rather, the phone-making part of the business will go back into Sony with its consumer electronics expertise, and Ericsson will continue to enable wireless connectivity in all devices, no matter who the manufacturer is.

With the Networked Society on the horizon, a new user is emerging – the cloud user. This user is already transforming networks, demanding a converged service experience that crosses both devices and access methods.