You wouldn’t be where you are today without your OSS/BSS. But is it taking you forward? Is it letting you deliver the best possible experience to your customers – in real time?

Interviewed at TM Management World, Pamela Mallette, Head of OSS Marketing at Ericsson, reflects on the digital storm and what it brings fo …

By using a component-based approach to Mobile Order Management, innovative new services can be launched in just days or weeks, instead of m …

The explosion of smart devices and mobile broadband use means that creating personalized services is now more important than ever. But, whi …

Technology and the mobile lifestyle it allows doesn’t get left at the border when we travel abroad. Innovative roaming offers are needed to …

As further confirmation of its market leadership, Ericsson was named the worldwide leader in telecom operations management by industry anal …

Ericsson, along with other major OSS players, have initiated and signed a memorandum of understanding (MoU) for the Operations Support Syst …





















Principal Consultant OSS Transformation

Director, Product Marketing

Consulting & Systems Integration Principal

Consulting & Systems Integration Principal

Head of Marketing & Sales OSS Products

Principal Consultant & OSS Solution Architect

Director, Head of Strategy and Business Intelligence

Strategic Product Manager

Director BSS/OSS

Senior Expert Business Support Systems

Manager Planning, Building and Optimizing OSS Product Line

Manager Global IT Managed Services

Head of OSS BSS Solutions Marketing

Executive Director & Strategist