OSS/BSS Blog

Our experts take a personal look at the main topics and trends within OSS/BSS. Join the conversation about innovation, efficiency, customer experience, and creating new revenue streams.

Are You Profiting From Customer Agility?

How can operators harness the wealth of customer data in order to optimize for customer agility and increase their Net Promoter Scores?
October, 30 2014 by Diego Fernandez Bardera

Service Agility for Innovation and Speed

Portugal Telecom shares their focus on service agility and innovation to speed time to market and deliver services that reflect customer trends.
October, 27 2014 by Laurie Spiegel

Ericsson OSS/BSS Summit: Bringing together the Industry’s Best and Brightest

Next week, some of the greatest minds in the telecoms and ICT industry are gathering in New York to discuss the future of OSS/BSS.
October, 24 2014 by Christina Carlsson

Getting All You Can Out of the Networked Society

Join leading experts and influential thinkers in New York as they share their insights and discuss the opportunities that a Networked Society brings.
October, 22 2014 by Pehr Claesson

Estonia Sets the Benchmark for ICT Development

Anna Piperal, Marketing Manager at e-Estonia shares why Estonia has been so successful with mobile and e-services.
October, 20 2014 by Peter Engblom

Agility, Ahead: Are You Ready?

The Ericsson OSS/BSS Summit is coming to New York where we will share the latest strategies and technologies that are supporting the agile operator.
October, 16 2014 by Christina Carlsson

Econet Wireless: Targeting specific customer needs to drive growth

Mellany Msengezi of Econet Wireless shares how they have identified the needs of specific consumer segments to develop value-added data services.
October, 14 2014 by Peter Engblom

Getting Ready for the Next Big Idea at the Ericsson Innovation Challenge

Join us in New York for an afternoon of innovation and fun as our nine finalist pitch their new ideas.
October, 10 2014 by Peter Briscoe

Join us at Futurecom for the latest on CEM

Our experts will be in Sao Paulo to share how we can help you improve your customer experience management and deliver a great customer experience.
October, 09 2014 by Jan Karlsson

Ericsson’s Convergent Charging Solution Is Awarded for Conformance by the TM Forum

We’re honored that Ericsson Charging and Billing in One has been awarded TM Forum Frameworx conformity.
October, 07 2014 by Chris Yeadon