Navigating the Digital Storm

Interviewed at TM Management World, Pamela Mallette, Head of OSS Marketing at Ericsson, reflects on the digital storm and what it brings for carriers.

May, 16 2013 by Voices of OSS/BSS Read more ›

Mobile Order Management: The Configurable Approach

By using a component-based approach to Mobile Order Management, innovative new services can be launched in just days or weeks, instead of months.

May, 15 2013 by Robert Emery Read more ›

Owning the Digital Subscriber: TM Forum Digital Services Case Study

Ericsson and Tunisiana have been invited to address the topic of "Owning the Digital Subscriber" during this year's TM Forum Management World.

May, 14 2013 by Pat McCarthy Read more ›

What Not to Miss During TM Forum Management World

Next week kicks off TM Forum Management World in Nice, France. Here are the must see OSS/BSS highlights during the event.

May, 10 2013 by Laurie Spiegel Read more ›

Join Ericsson at TM Forum Management World!

From Consulting to OSS/BSS Transformation, our experts and demonstrations at TMW cover the breadth of our expertise and solutions.

May, 08 2013 by Laurie Spiegel Read more ›

The Proactive Approach to Customer Care

The ability to transform Customer Relationship Management, and in particular proactive customer care, is highly valuable for operators today.

May, 03 2013 by Chris Yeadon Read more ›

Incentivizing Smart Network Data Usage

Yield Optimization can be used to encourage customers to use the network in smarter ways while improving the user experience.

April, 30 2013 by Mazyar Salh Read more ›

Mobilink, Pakistan: Everyone is unique

Introducing innovative, differentiated and flexible services through the world’s biggest ever charging swap project.

April, 26 2013 by Peter Engblom Read more ›

Niche Players Out to Grab Roaming Revenues

Technology and the mobile lifestyle it allows doesn’t get left at the border when we travel abroad. Innovative roaming offers are needed to compete w …

April, 24 2013 by Peter Engblom Read more ›

The New Normal: Customer Experience Management Webinar

Understanding the customer's end-to-end experience allows operators to make Customer Relationship Management a positive differentiator.

April, 12 2013 by Chris Yeadon Read more ›
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