OSS/BSS Blog

Our experts take a personal look at the main topics and trends within OSS/BSS. Join the conversation about innovation, efficiency, customer experience, and creating new revenue streams.

Estonia Sets the Benchmark for ICT Development

Anna Piperal, Marketing Manager at e-Estonia shares why Estonia has been so successful with mobile and e-services.
October, 20 2014 by Peter Engblom

Agility, Ahead: Are You Ready?

The Ericsson OSS/BSS Summit is coming to New York where we will share the latest strategies and technologies that are supporting the agile operator.
October, 16 2014 by Christina Carlsson

Econet Wireless: Targeting specific customer needs to drive growth

Mellany Msengezi of Econet Wireless shares how they have identified the needs of specific consumer segments to develop value-added data services.
October, 14 2014 by Peter Engblom

Getting Ready for the Next Big Idea at the Ericsson Innovation Challenge

Join us in New York for an afternoon of innovation and fun as our nine finalist pitch their new ideas.
October, 10 2014 by Peter Briscoe

Join us at Futurecom for the latest on CEM

Our experts will be in Sao Paulo to share how we can help you improve your customer experience management and deliver a great customer experience.
October, 09 2014 by Jan Karlsson

Ericsson’s Convergent Charging Solution Is Awarded for Conformance by the TM Forum

We’re honored that Ericsson Charging and Billing in One has been awarded TM Forum Frameworx conformity.
October, 07 2014 by Chris Yeadon

Lead-to-Cash: Optimize, Evolve or Transform

Does your Lead-to-Cash cycle make you fast, flexible and in control to deliver innovative services, reduce costs and improve the customer experience?
September, 29 2014 by Bipin C. Trehan

Becoming an Agile Business Webinar

How can your business become more agile? And how can your portfolio, channels and OSS/BSS processes be simplified to support agility? Find out!
September, 04 2014 by Peter Schorsch

Expand Your Ecosystem with M-Commerce

Now is the time to seize the opportunity and utilize the assets you have to build the next generation of mobile financial services.
August, 26 2014 by Lisa Elénius Taylor

Transforming Analytics into Customer Loyalty

Are you using analytics to make custom-tailored service offers that help improve the customer experience and foster customer loyalty?
August, 13 2014 by Carl Johan Nilsson