OSS/BSS Blog

Our experts take a personal look at the main topics and trends within OSS/BSS. Join the conversation about innovation, efficiency, customer experience, and creating new revenue streams.

Unified Communications Management = Smarter Smart Grids

Now is the time for operators to proactively shape the future of smart grids and secure their position in the utility value chain.
November, 21 2014 by Daniel Lundell

Make Service Agility a Cornerstone of Your Business

Are you investing in the assets that will ensure Service Agility in an ever-changing environment?
November, 18 2014 by Chris Yeadon

How Is Your Data Enhancing the Customer’s Experience?

As an operator, you already have the data you need to improve the overall subscriber experience. Are you putting it to good use?
November, 14 2014 by Adan Pope

Are You Ready for the Networked Society? Highlights from the Ericsson OSS/BSS Summit

Ericsson OSS/BSS Summit 2014 demonstrates the power of innovative thinking in a Networked Society.
November, 12 2014 by Pamela Mallette

Big Data Brings Big Opportunities for Telcos

Ray Bariso, Vice President, OSS/BSS, Ericsson North America, discusses how big data can be leveraged by telecom service providers to great advantage.
November, 10 2014 by Christina Carlsson

Secrets of True Customer Agility: It’s More than Big Data Analytics

What’s the secret to unlocking agility in order to deliver better control & personalized experiences? It starts with choosing the right OSS/BSS system
November, 03 2014 by Peter Schorsch

Are You Profiting From Customer Agility?

How can operators harness the wealth of customer data in order to optimize for customer agility and increase their Net Promoter Scores?
October, 30 2014 by Diego Fernandez Bardera

Service Agility for Innovation and Speed

Portugal Telecom shares their focus on service agility and innovation to speed time to market and deliver services that reflect customer trends.
October, 27 2014 by Laurie Spiegel

Ericsson OSS/BSS Summit: Bringing together the Industry’s Best and Brightest

Next week, some of the greatest minds in the telecoms and ICT industry are gathering in New York to discuss the future of OSS/BSS.
October, 24 2014 by Christina Carlsson

Getting All You Can Out of the Networked Society

Join leading experts and influential thinkers in New York as they share their insights and discuss the opportunities that a Networked Society brings.
October, 22 2014 by Pehr Claesson
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