Ericsson Revenue Assurance

Our end-to-end capabilities enable you not only to improve and automate your revenue assurance monitoring and detection processes, but efficiently stop leakages and correct their root causes, such as provisioning errors, subscriber data inconsistencies, lost and corrupted usage records, billing faults, internal and external fraud or poor integration between systems and incomplete business processes.

Proactive approach

We provide you with a structured, proactive approach to securing revenue and offering users the accuracy and security they demand.

Our solution covers the full scope of operator revenue assurance transformation – including the specific challenges involved in evolving networks – and provides specific support in line with individual customer needs.

Our unique combination of flexible solutions and broad experience and expertise includes:

• Best practices gained from a wide range of consulting and systems integration projects
• Extensive knowledge of network technology and operation and business support systems
• Revenue assurance management solutions based on leading products from approved third-party product suppliers
• Internal leakage controls based on core systems capabilities
• Revenue assurance correction and revenue recovery solutions (customized developments and expert rule-based automation).

Focusing on your financial outcome at each phase of the revenue assurance program, we follow industry standards with a step-by-step approach to:

• Analyze the business to identify risks, quantify loss and set recovery targets, to recommend a solution, quick-wins and prioritized projects
• Design processes, measures, activities and solutions to detect leaks and address their root causes
• Develop and integrate turnkey revenue assurance management and correction solutions tailored to your needs, optimally combining core systems capabilities and best-in-class revenue assurance tools
• Provide solution support and life-cycle management for low total cost of ownership
• Take responsibility for revenue assurance operations and hosting through a managed services agreement.

Our Revenue Assurance offering and best-practice methodology provide organizational and process improvements, technology optimization, and automation that drives down operating costs through increased efficiency – ensuring that the people in your organization realize improvements and maintain the levels achieved. The near real-time visibility of the revenue flow supports business reporting, analysis and compliance with legal requirements such as SOX.

In addition to increasing revenue and improving cash flow, Revenue Assurance contributes to accurate charging and data security, which prevents the user dissatisfaction that leads to churn and a negative brand image.

An experienced partner

We have delivered more than 30 revenue assurance and fraud management projects as a prime integrator, including a landmark deal for Telefónica’s entire Latin American operations. Our experts in this area have also delivered consultancy, corrections and improvements for operational and business support systems and networks worldwide, efficiently stopping leaks and recovering revenue.