Ericsson is the world's largest telecom services provider, supplying 24/7 support services for more than one billion subscribers globally. Our technology leadership, business understanding and extensive experience in support make Ericsson the market leader in telecom support services.

Customer Support Services focus on network operations. The service offerings range from fundamental hardware and software support to out-tasking services. Ericsson supports more than 800 networks globally, using its local and global expertise.

Based on the combination of Ericsson's flexible support portfolio, pro-active way of working and our focus on the customer's business, we can provide revenue protection as well as operational cost reductions.

With our global processes, methods and tools, Ericsson has the ability to provide high-quality support leading to operational excellence. Our unique and optimal mix of local and global expertise, represented by a service delivery manager, guarantees the agreed service level. Ericsson ensures high quality through certification of the support organization.