Banglalink, one of Bangladesh's leading mobile phone operators, today announced that it has entered into a five-year agreement with Ericsson (NASDAQ:ERIC) to upgrade its charging system, including IN expansion, consulting and systems integration services, as well as support.
The upgraded charging system will enable Banglalink to offer subscribers new and innovative value-added services.
Thanks to Ericsson's consulting and systems integration services, Banglalink's upgraded solution will feature geographical redundancy, meaning that it will remain functional in the event of any natural disasters or network outages.
To date, more than 90 percent of Bangladesh's mobile subscribers belong to the prepaid segment. "This is why we wanted to get a powerful unified, consolidated and standard solution that provides us with a competitive edge in prepaid services," says Mohammed Osman, Acting CEO and Chief Financial Officer of Banglalink. "This upgrade will also make it easier for us to adopt a convergent prepaid and postpaid billing system in the future. More importantly, it gives us the ability to quickly launch new value-added products and services."
By integrating the Ericsson OSS Navigator with the Ericsson Charging System, Banglalink will benefit from more effective network monitoring and improved service-aware network management. It will also have access to a combination of business and network data that will provide a holistic overview of end users and network efficiency. As a result, Banglalink will be able to develop innovative subscriber plans based on end-user behaviors and network capabilities.
Per-Henrik Nielsen, President of Ericsson Bangladesh, says: "We are pleased to provide Banglalink with a robust charging system that will help bring more innovative services to its subscribers. We are also confident that this upgrade to the charging system will strengthen Banglalink's relationships with its customers."
NOTES TO EDITORS
Banglalink is the second-largest mobile operator in Bangladesh with more than 25 million subscribers. It is also one of the leading subsidiaries within the Vimpelcom Group, currently the sixth-largest telecom group in the world with operations in the Middle East, Africa, Asia, Europe and North America, and a total subscriber base of more than 200 million.
About Business Support Systems
Ericsson's Business Support Systems helps more than one billion people make payments through its charging systems around the world. Ericsson's convergent charging solution enables integration of all prepaid and postpaid as well as fixed and mobile services offerings, and provides the capability to introduce new and more flexible service packages. Users get an improved user experience and full control of their spending and rewards in real time.
About Ericsson Consulting and Systems Integration
Worldwide, Ericsson delivers more than 1,300 consulting and systems integration projects every year in multi-vendor and multi-technology environments to operators, governments, utilities and transport organizations. These range from end-to-end transformation projects to single-solution assignments.
Ericsson Consulting and Systems Integration and its 12,000 professionals are part of Ericsson Global Services, with 56,000 in-house service professionals working in 180 countries, including around 45,000 working close to the customer and more than 10,000 in our global centers. Ericsson has more than 65,000 service professionals, including an average of 15,000 subcontractors.
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