At Ericsson, we are making the Networked Society a reality, where anything that can benefit from being connected is connected. To realize this vision, we provide industry-leading network equipment and software, as well as services for network and business operations. Our portfolio also includes products for the enterprise, cable, mobile platform and power module markets.
A society is only as strong as its connections. And those connections need reliable networks. Mobile communications – and particularly mobile broadband – are at the heart of today’s Networked Society. Ericsson is the world’s biggest supplier of mobile networks, chosen by around half of the world’s operators with commercial mobile broadband networks.
The leader in the development and deployment of LTE systems around the world, Ericsson is also continuing research into innovative solutions for GSM, which still provides voice and data services for billions of people; WCDMA, which brought mass mobile broadband to the world; and CDMA, which now provides cost-effective mobile-data connections. And our mobile broadband modules are connecting a growing range of devices, systems and even vehicles to the internet.
Besides mobile networks, Ericsson is a strong player in core networks, microwave transport, Internet Protocol (IP) networks and fixed-access solutions for copper and fiber. In addition, we keep these networks running at optimal efficiency with our portfolio of operations support systems (OSS).
With communications playing an increasing role in our Networked Society, communications networks are expanding beyond the traditional telecom sphere.
Our energy-efficient networks and solutions are contributing to sustainable growth for societies around the world by making telecommunications accessible and affordable for all.
Networks account for about 55 percent of Ericsson’s net sales.
People are at the heart of our services business: 57,000 professionals in 180 countries, including more than 20,000 employees outsourced to Ericsson in managed services contracts. Most of our customers are operators, but we also work with other adjacent industries such as TV and media, public safety and utilities.
We combine local capabilities with global expertise. That means we base our competence and delivery resources close to our customers, while our global processes, methods and tools allow us to move our competences anywhere in the world, making the most of global learning and knowledge-sharing.
Our four Global Services Centers – in China, India, Mexico and Romania – house Global Network Operation Centers, which in combination with our local and regional centers manage networks for 900 million subscribers. The Global Services Centers also develop competence to support our regional service-delivery organizations in delivering professional services for the ICT sector in areas such as complex consulting, IT, systems integration, network rollout and customer support.
With our people, processes and partnerships, we help customers expand their businesses and keep pace with the latest industry developments. Operators can maximize network quality and performance, and focus on their customers, by having Ericsson integrate equipment from multiple vendors, handle multi-technology change programs, design and integrate new solutions, and manage their operations.
Our services business accounts for about 40 percent of Ericsson’s net sales. We are also among the world’s top 10 IT services providers (www.servicestop100.org and Ovum’s ICT services market-share report).
Business Unit Support Solutions develops and delivers software-based solutions for operations and business support systems (OSS and BSS), real-time, multi-screen and on demand TV and Media solutions as well as solutions and services for the emerging M-Commerce eco-system.