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Ericsson ConsumerLab: Network Performance shapes smartphone behavior in India

2014-07-22 Kategorier: Reports
Network performance shapes smartphone behavior in India

A new report from Ericsson ConsumerLab reveals how growth in smartphones and app usage in India are creating new user habits. Indoor coverage, speed and network availability are the key factors shaping smartphone behavior.

Ericsson ConsumerLab: Network speed is vital for consumers in Saudi Arabia

2014-06-25 Kategorier: Reports
Ericsson ConsumerLab: Network speed is vital for consumers in Saudi Arabia

An Ericsson ConsumerLab report reveals the impact of network speed on the satisfaction and loyalty of Saudi consumers towards their mobile operators in the kingdom. Report findings show that network speed in Saudi Arabia also impacts the adoption of advanced services – more users on faster networks are accessing data services like mobile payment and video calls.

Consumers expect an internet of things

2014-06-13 Kategorier: Reports, Industry
Consumers expect an internet of things

As we increasingly use mobile devices and download new apps, it is only natural that consumer views about the internet are changing. But more surprisingly – and ultimately more importantly – our fundamental views on the physical world are changing too. This report from Ericsson ConsumerLab shows that as consumers spend more time in front of screens, they also expect other physical things to be interactive and connected.

Games move towards connected future: report

2014-03-11 Kategorier: Reports
Games move towards connected future: report

The world of games is being transformed. A new Ericsson ConsumerLab report says this transformation is being driven largely by a wave of new devices, more stable internet access and ever-increasing interest.

Ericsson ConsumerLab: Privacy, security and safety online

2014-02-21 Kategorier: Reports
Ericsson ConsumerLab: Privacy, security and safety online

This report is the third installment from Ericsson ConsumerLab investigating matters of user privacy, integrity and security online.

Connected lifestyles’ expectations identified

2014-01-15 Kategorier: Reports
  • A connected society changes our lifestyles and creates new needs and expectations
  • Ericsson ConsumerLab’s Connected Lifestyles report identifies key success criteria for the services of tomorrow to satisfy these needs
  • Key findings describe emerging needs and present new opportunities

Smartphones have potential to bridge digital divide in Sub-Saharan Africa, says Ericsson ConsumerLab Report

2013-11-29 Kategorier: Reports
Smartphones have potential to bridge digital divide in Sub-Saharan Africa, says Ericsson ConsumerLab Report

Ericsson has released its first regional consumer insight report focusing on trends and analysis of the mobile ecosystem in Sub-Saharan Africa.

Smartphones change cities

2013-10-30 Kategorier: Reports, Industry
Smartphones change cities

Smartphone users were asked about their interest in, and the potential development of, 18 new services relating to important aspects of city life. The findings are presented in a ConsumerLab report.

Ericsson ConsumerLab report highlights consumer expectations from mobile operators in India

2013-10-28 Kategorier: Reports
Ericsson ConsumerLab report highlights consumer expectations from mobile operators in India

Consumers expect mobile operators to deliver an experience that can match benchmarks set by other service industries.

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