A new report from Ericsson ConsumerLab reveals how growth in smartphones and app usage in India are creating new user habits. Indoor coverage, speed and network availability are the key factors shaping smartphone behavior.
An Ericsson ConsumerLab report reveals the impact of network speed on the satisfaction and loyalty of Saudi consumers towards their mobile operators in the kingdom. Report findings show that network speed in Saudi Arabia also impacts the adoption of advanced services – more users on faster networks are accessing data services like mobile payment and video calls.
As we increasingly use mobile devices and download new apps, it is only natural that consumer views about the internet are changing. But more surprisingly – and ultimately more importantly – our fundamental views on the physical world are changing too. This report from Ericsson ConsumerLab shows that as consumers spend more time in front of screens, they also expect other physical things to be interactive and connected.
The world of games is being transformed. A new Ericsson ConsumerLab report says this transformation is being driven largely by a wave of new devices, more stable internet access and ever-increasing interest.
This report is the third installment from Ericsson ConsumerLab investigating matters of user privacy, integrity and security online.
Ericsson ConsumerLab has identified some of the most important consumer trends for 2014 and beyond.
Ericsson has released its first regional consumer insight report focusing on trends and analysis of the mobile ecosystem in Sub-Saharan Africa.
Smartphone users were asked about their interest in, and the potential development of, 18 new services relating to important aspects of city life. The findings are presented in a ConsumerLab report.
Consumers expect mobile operators to deliver an experience that can match benchmarks set by other service industries.