Employee training has a far greater strategic importance than ever before in the Communications Industry. It's a critical ingredient in the management of change, ensuring that staff will be fully able to take advantage of the constant stream of new technologies, new network structures, and new customer requirements in today's dynamic telecom markets.

Ericsson Education Asia Pacific is based in Melbourne Australia and supports Ericsson customers through the Asia Pacific Region with a range of quality educational and consulting services. Established in 1988 our customers include; Telstra, Vodafone, Hutchison, Far EasTone Taiwan, Guang Dong Mobile Communications Corporation - Southern China, Ericsson Education Asia Pacific forms part of a global customer competence organisation.

Ericsson Education offers over 300 courses to customers. Contact us to discuss your specific competence needs. Courses are available in the following areas:

- General Telecommunications courses: For all organisations seeking to increase employee's understanding of the telecommunications world. Ranging from introductory courses to Telecommunications Management programs.
- Wireline courses: For telecommunications operators providing fixed network services. Courses are in Ericsson wireline products such as AXE, ENGINE and APZ/APG.
- Wireless courses: For mobile communications operators providing mobile services. Courses are in Ericsson wireless products such as 3G, GSM, Radio Base Stations, CME, SS7 Signalling.
- Data courses: For organisations building their data-communications competence Ericsson has a range of general and product courses such as; Data Network Technologies, GPRS.

Ericsson Education supports the success of your education investment through a range of consulting services.

-Needs analysis to ensure that learning programs meet customer business objectives
-Competence mapping to understand staff knowledge base
-Developing targeted programs that are linked to customer business objectives
-Advice on web based learning solutions and training management software
-Design a total learning solution
-Development of user-friendly education materials
-Delivery of customised programs
-Post-program evaluation to ensure that customer business objectives were achieved
-Co-ordination of customer program requirements
Contact us for further information on how we can assist your organisation develop the right competence at the right time.