Training Programs are a comprehensive service to support your competence needs, from exploring new service opportunities to expertise required for operating a network. The portfolio has been systematically redesigned to support your operational efficiency and provide cost and time efficient competence development. It is a complete one-stop training portfolio encompassing a full range of pre-defined training flows and courses per job categories and functional areas, delivered through flexible methods and covering all major telecommunication solutions and standards – fixed and mobile.
As your business transforms to meet the new demands of the telecommunication industry, you need the right skills on board to motivate your workforce, maximize opportunities and grow market share. Ericsson's Training Programs capabilities support you in equipping your staff and improving operational efficiency.
- Comprehensive portfolio - More than 500 courses included in the course catalog support multiple releases of system hardware and software.
- Task-oriented training - A task-oriented approach to training encourages participants to learn how to do their daily jobs, and to solve problems that might arise, using cases and practical exercises on the latest equipment.
- Flexible delivery - Blending training involves a multifaceted approach that balances: knowledge and skills requirements; appropriate training methodology; suitable delivery methods and optimally information systems support.
- Quality assurance - Every Ericsson instructor is certified to ensure a high standard of pedagogy. Moreover, Ericsson uses its extensive experience with its existing customer base to develop streamlined portfolios that hits each target group with the right competence at the right time.
- Customization - Ericsson can also work with your organization to adapt existing training or develop new training to meet your specific needs. In key areas, flows are developed jointly with your organization, using your real-life situations.
- Ericsson maintains an extensive global network of education centers and resources. Training can be delivered at an Ericsson education center or at customer specified locations. Many hands-on training courses can be delivered at your site using our Remote Training Lab concept as well as other e-learning courses via web portals.
To download the service description, datasheet or customer presentation, select one of the documents listed in the right column.
