The delivery of services is an increasingly complex affair for operators, who must contend with a multitude of development standards and handset types, as well the necessity of building third party relationships. Enter Ericsson Service Delivery; the platform that brings an operator's internal and external resources together with Ericsson's own experts and trusted partners. The result: a service creation process that is simpler, quicker and more profitable.
But rapid service delivery is only part of the story. Thereafter follows the task of managing the service environment in such a way as to ensure that investments meet their projections. Again, Ericsson offers operators a solution, this time in the form of a hosting and managed services portfolio that substantially lowers the risk they face when introducing new services. Depending on the operator's choice, a hosting or managed services agreement with Ericsson could cover both the physical environment for service delivery and the management of service operations. Either way, the solutions are fully scalable.
Ericsson's Media and Internet Service portfolio also extends into the enterprise sector, which is increasingly being recognized by operators as a resource with huge growth potential. Today, approximately 82 percent of Western Europe's workforce is employed by small- and medium-sized companies, and this is where Ericsson's enterprise focus lies. With solutions like Push Email and PBXs, Ericsson can help operators tap into this promising market by providing enterprises with what they need most: secure, wireless access to data and voice services