Aware Networking solutions make services more attractive and easier to use. By detecting the type of service being used, or content being accessed, users can be guided to complementary information.
For instance, if a service requires an update of the subscription the user can be immediately directed to the appropriate sign-up screen or given “express” authentication as a trusted VIP customer.
Similarly, users can be notified how a service will be charged before the session starts, giving them much greater control over their spending.
Ease-of-use and cost transparency are essential in overcoming the biggest barriers to service uptake, not only increasing user satisfaction and loyalty but also contributing to greater usage and revenue for operators.