Single solution gives users greater spending control
With Ericsson Convergent Charging & Billing service providers can improve their marketing capabilities and cost-effectiveness while securing revenue flows.
Converged networks are creating greater demands on service providers.
New ways of working are needed to reflect new pricing models, partnerships, revenue distribution and risk. At the same time users are seeking greater spending control – they want to know what they are paying for and how much it will cost before committing to buy.
They also want more personalized packages, the flexibility to switch between payment options, and online information. A single real-time charging solution that handles all subscribers and all services is key to meeting these needs.
Greater and more sharply targeted marketing opportunities combined with real-time supervision enable Ericsson Convergent Charging and Billing to stimulate revenue.
The solution provides:
Availability of all features to all users, including community charging, bonuses and promotions, refills, spending control and user notifications in real time
Opportunities for service providers to better segment the customer base, ensuring each segment is targeted with the most suitable products at the right time and price
Reduction of "bad debt" with introduction of spending limits and instant notifications to all users
Significant reduction in revenue leakage by introducing real-time session rating
Business-to-consumer and business-to-business payment streams for all services, with spending and credit control for all subscribers.
The solution helps to reduce both capex and opex by streamlining the service provider's operational business processes and removing duplicate functionality.
It also reduces maintenance and support costs by enabling the shift from a heavily customized environment to a configurable, standardized solution.
In the revenue management domain, Ericsson has integrated more than 1000 real-time charging, pre-paid, billing, mediation, activation and settlement solutions.
More than 30 service providers around the world base their convergent real-time charging offerings on an Ericsson charging solution.
