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Ericsson Global
User Management

From necessity to business opportunity

Ericsson’s User Management offering allows operators to convert their user data from being a necessity for service delivery to an opportunity for generating new business models and revenue streams.

Offering description

An enormous amount of user data is stored in different systems throughout the network. When organized, accessed and used in the right way, this unique data asset enables operators to launch new business models and innovative services as well as monitor their usage.

Ericsson’s reliable, cost-effective User Management offering provides subscriber data management for telecom operators across both the circuit-switched and packet-switched network domains. It takes a holistic approach to user profile management using centralization and virtualization of user data to achieve consolidation.

A wide range of products are available for both classic and Data Layered Architectures, including:

  • Home Location Register
  • Home Subscriber Server
  • Centralized User Database
  • User Profile Gateway
  • Number Portability solution
  • Equipment Identity Register

Key features and characteristics of the offering include:

  • Unlimited scalability to support hundreds of millions of subscribers
  • Geographic redundancy for disaster contingency
  • Efficient handling of user and service information taking into consideration mobility management, authentication, authorization and privacy
  • Support for data consolidation through centralization and/or virtualization based on customer needs
  • Support for new business models and revenue streams
  • A safe migration path for network modernization and evolution towards next generation networks such as SAE/LTE and IMS.

Ericsson’s offering complies with all relevant standards and offers maximum flexibility.

Reduce costs

Ericsson’s solutions are developed according to the latest standards, are based on the most efficient hardware and use an optimized design. Along with value-add software, this combination ensures cost-effective operations.

In particular, the unified approach to data storage provided by Ericsson’s User Data Consolidation solution can result in opex savings of up to 30 percent.

Evolve the network

Ericsson User Management solutions provide a secure evolution of user data management and service capabilities by re-using existing systems and know-how. This includes all classic products which are fully upgradable for use in data layered architectures. Operators can therefore evolve their user data network in line with business requirements.

Generate new revenue

The future of user management lies in developing new business models and revenue streams.

Service providers can utilize advanced functionality for:

  • Data sharing – through contracts and agreements with users and service providers, data may be offered in accordance with business agreements to third-party service and content providers, enabling value-added services ranging from single sign on, and increased personalization to micro payments.
  • Data mining – collecting information about a user’s behavior, preference and whereabouts to support targeted advertising or targeted services.

Service providers can use similar methods to monitor and analyze specific services and therefore better mange the service throughout its life cycle to ensure maximum profitability.

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