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Ericsson Global
Managed Services Operation

Slash opex while growing business

By using Ericsson as a trusted partner to take care of operations,  customers gain the freedom to focus on their core business while typically reducing network operation costs by 20 percent.

Under its Managed Services Operation portfolio, Ericsson takes full responsibility for network and service operation activities for customers, be they operators or enterprises.

The service portfolio covers the full scope of network operations from planning, designing, establishing and deploying the network to managing day-to-day operations, including field services, according to set performance goals.

The focus is on increasing operational efficiency by utilizing Ericsson’s economies of scale, effective resource utilization and best practice processes.Extensive experience and expertise in the area allows Ericsson to customize the offering to the customer’s specific need, and share the risk.

Key benefits

With its combination of local resources, global expertise, selected partners, and world-class methods, tools and processes, Ericsson is a reliable and proven partner that can:   

  • Improve cost-effectiveness of operations, typically reducing opex by 20 percent
  • Bring about predictable network and operations performance.
With a reliable partner taking care of operations, customers have the flexibility to focus on their business, to drive growth and generate revenue.

Market leader

As the undisputed leader in managed services, Ericsson has officially announced more than 100 contracts for managed services with operators worldwide since 2002.

In all current managed services contracts, Ericsson is managing networks that consists of more than 100,000 nodes and together serve more than 250 million subscribers. Savings of 20 percent can typically be achieved in network operations when Ericsson takes care of the day-to-day operations of a customer’s network.

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