Ericsson takes care of spare parts management to ensure the right parts are available, when needed.

The service is built on a sound understanding of product-lifecycle management, and incorporates:

• Delivery of replenishment units in exchange for faulty units
• Ensuring the right combination of parts are available throughout the network lifecycle
• Management and ownership of the spare parts store.

Maintaining the right stock of spare parts and getting them to the network when needed is expensive. Depreciation and transport costs add up, parts quickly become redundant and maintaining the right in-house competence is difficult in an ever-changing network environment.

Ericsson can bring significant economies of scale through global spare-parts pooling, optimized warehousing and agreements with distribution partners. Operators can also cut their investment in spare parts, and be confident that Ericsson is managing the product lifecycle so the spare parts are available and redundancies and obsolescence are avoided.

Ericsson ensures the correct spare parts are stocked in the right place to meet operators' O&M objectives. This minimizes unplanned downtime through either lack of replacement parts or overconsumption of parts, ensuring users have uninterrupted access to their services.


Backed by its global presence and well-proven processes, Ericsson is able to deliver expertise whenever and wherever it is needed. Its competence in lifecycle management, hardware support and spare-part dimensioning ensures best-in-class operations. 

Utilizing Ericsson's expertise in field maintenance and system support ensures the right replacements are made, when needed, further improving network uptime.