Ericsson’s Network Management portfolio comprises end-to-end Operational Support Systems (OSSs) that allow operators to concentrate on assuring revenue-generating services by focusing on business objectives rather than the technology behind them.

A leading supplier of domain management products, Ericsson’s offerings for its wireline, mobile and broadband networks are well established globally.

The portfolio has also been expanded to provide solutions for service-aware operation, giving a vendor-independent view of networks and services. Included are:

• OSS Navigator, comprising Network Navigator, service level management and service network configuration, and supporting service key performance indicator (KPI) profiles
• Ericsson Network IQ, providing service-aware and network performance management with statistical trend analysis, by service or subscriber, and problem management alarms for proactive problem indication.

All Ericsson Network Management offerings give operators the visibility and control needed to increase efficiency, reduce complexity, improve service quality and optimize the use of network resources.

They use open interfaces to simplify integration towards external systems and existing business systems environments.

Operators in 149 countries around the globe use Ericsson’s network management solutions.

Ericsson systems handle more than 1 million pieces of installed equipment and at least 1 billion subscribers use networks supported by Ericsson Mobile OSS.

Ericsson’s approach to network management is focused on service assurance – making sure services reach users and are of the quality they expect.

A range of features and functionality alert operations personnel to issues that could affect service delivery. Emphasis is on identifying the root cause and therefore the best way to rectify the situation.

In this way operators can act quickly to prevent service disruption and loss of user satisfaction, and work proactively to avoid situations that could impact the quality of services being delivered.

Ericsson systems achieve this through a high degree of automation, both in processes and monitoring, a focus on simplifying tasks and use of consistent formats for presenting information.

This has the added benefit of reducing day-to-day operational costs and training budgets, while cutting the time for deployment.

By giving operators greater visibility of their networks, Ericsson’s Network Management offerings are a key tool in improving operation and performance, and optimizing the use of network resources.

This is particular important in today’s increasingly complex multivendor, multi-technology and multi-access networks.

Networks are changing rapidly to provide the converged, enriched services users demand today and be prepared for all-IP and next-generation architectures.

As a leading supplier of these networks, and a key contributor to industry standards bodies, Ericsson is ideally placed to develop the network management solutions needed to ensure these networks run effectively and continue to do so through the network’s evolution.  

Developed side-by-side with Ericsson’s network technology, operators can also be assured that their will support new network features and functionality.