The OSS/BSS Blog – 2011-02

Giving Truly Better Customer Experience Management

February, 28 2011 by Sebastian Lind
Focus on Customer Experience Management (CEM) is strong among communication service providers today; getting a better understanding of how to utilize …

VanillaPlus interviews Christoffer Andersson

February, 24 2011 by Antonia Walter-Krisch
In this months issue of Vanilla Plus Magazine, Christoffer Andersson discusses how Ericsson and LHS have fully-integrated to offer their fulfilment a …

Ericsson expands BSS offering through Microsoft CRM alliance

February, 16 2011 by Antonia Walter-Krisch
In exciting news, Ericsson has announced their alliance with Microsoft to provide an integrated billing and Customer Relationship Management (CRM) so …

Mobile Broadband Charging

February, 16 2011 by Christina Carlsson
One of the fastest growing areas is mobile broadband, for both operators and customers. We have quickly integrated the technology into our lives, in …

Taking it to the street

February, 15 2011 by Åsa Degermark
This week at Mobile World Congress in Barcelona we took the opportunity to ask people on the street some important questions. Our sampling focused on …

Welcome to Mobile World Congress

February, 14 2011 by Åsa Degermark
This years Mobile World Congress in Barcelona promises to be bigger and better for OSS/BSS than ever before. Ericsson sees opportunities all around u …

Heading towards 50 billion connections

February, 11 2011 by Antonia Walter-Krisch
As we look towards 2020 there is an internet-connected world of devices and a changing business landscape for telecommunications providers. Currently …

The new solution for better analytics - ENIQ Analytics

February, 08 2011 by Thomas Boothe
Today’s saturated market means everyone is fiercely competing to retain their current customers and offer services attractive enough to take the comp …
Stay updated