The OSS/BSS Blog – 2012-03

Upcoming OSS/BSS Events

March, 29 2012 by News Release
A selection of OSS/BSS events from around the world. Upcoming events cover customer experience, M2M, the industry future and much more.

Ericsson nominated for three TM Forum’s Excellence Awards

March, 16 2012 by Basma Driss
We recently received the great news that Ericsson has been nominated in several categories for the upcoming TM Forum Excellence Awards. Actually, we …

Successful Webinar Focusing on Ericsson’s Network to Customer view of CRM

March, 14 2012 by Chris Yeadon
On March 8th Ericsson sponsored a Telemanagement Forum Webinar entitled, “Shaping OSS/BSS Architectures to Deliver Superior Customer Relationship Ma …

Ericsson automates optimization of mobile networks

March, 09 2012 by News Release
With the rollout of 2G and 3G networks, few people could have predicted how rapidly and eagerly users would embrace mobile broadband and how it would …

CRM Vision Paper

March, 06 2012 by Chris Yeadon
Huge investments in mobile broadband are bringing us to the brink of the Networked Society, where people and devices will be ubiquitously interconnec …
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