1. The Networked Society blog

Augmenting electronic Word of Mouth (eWOM) with electronic Word of Thing (eWOT)


Editor’s note: Today we are featuring a guest post from Sushant Bhatnagar, who currently heads Operation Excellence, Strategy and Program Management for Tactical Planning and Implementation in Ericsson Global Services India Ltd. Additionally, he’s pursuing a doctoral level program with a focus on the Internet of Things and consumer online purchase behavior:

Imagine a world in which billions of connected objects within the Internet of Things will send real-time reviews and statistics to complement current consumer reviews on e-commerce sites like Amazon. Continue reading

Ericsson Industry Watch

The growing productivity gap

KR009_original productivity gap industry watch

If we’re in the midst of a technological revolution, why is productivity growth so unevenly distributed? Continue reading

Why excessive fines for data protection violations are bad for a thriving European digital economy


Everybody agrees that the proposed General Data Protection Regulation (GDPR) for Europe needs teeth. This is as true for those who prioritize the protection of the fundamental right to privacy as it is for those concerned about the creation of a competitive digital economy. Any company with ambitions to last the course of Europe’s digital revolution has a compelling interest in having a regulation that punishes deceptive, short-sighted companies that use non-compliance to create a competitive advantage. Continue reading

To be or not to be a cyborg – the blurring line between humanity and technology

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From the beginning of time, we’ve been asking ourselves what makes us human. Perhaps every generation arrives at a different answer, but it might be hardest of all for the next generation. Because now, the line between technology and humanity is blurring.

In the Networked Society, we talk about a historical arc from connecting places over 100 years, connecting people in 25, and being on our way to connecting things by 2020. Now we’re looking at the added layer of combining these layers and making connected people. Continue reading

Looking back on the 10 Hot Consumer Trends for 2015

10 Hot Consumer Trends 2015 2016Little boy_3

Next month we will release our annual 10 Hot Consumer Trends report, and the buzz is building here in Stockholm and our other offices around the world as we fit the final pieces of the puzzle! This report serves as a barometer for how consumers from across the globe expect everyday networked life to evolve as we move forward.

To get you ready for our brand-new insights, I thought it would be constructive to take a look back at our last trend report and to update you on critical developments related to each trend. Shall we take a quick trip down memory lane? Continue reading

Ericsson Mobility Report: mobile data growth to skyrocket by 2021

Ericsson Mobility Report 2015 data growth by application type - video

Think you use a lot of data on your smartphone now? You haven’t seen anything yet, according to our latest Ericsson Mobility Report.

We predict an average smartphone use of 22 GB per month in 2021, if you’re in North America. The corresponding figure for Western Europe is 18 GB per month. Compare this to even the larger current data plans, and you’ll get an idea of the change that lies ahead. Continue reading

To be the Uber of energy utilities or to be Ubered?

connected home energy Ericsson woman using tablet in bathroom_3

Editor’s note: Today we are featuring a guest post by Tommy Änst, Industry Marketing Manager, Utilities, with his reflections on European Utility Week:

European Utility Week (EUW) was full of smart meters and other hardware this year, with many speakers focused on the Internet of Things (IoT), smart metering and the data tsunami. Others focused on analytics as the next big thing to achieve operational excellence. But the real message from this year’s EUW went beyond all this – to the need for new business models and digital transformation to improve customer experience and engagement. Continue reading

Understanding the urban uniqueness of Uber

Uber urban Peter LInder post - Highway.tif_3

Few have missed the buzz around Uber the last 2 years, both for the negatives and the positives. But the popularity of its services and its market valuation has soared beyond what anyone thought was possible. As an example of their urban uniqueness, let’s examine how Uber captured the market for transportation of millennials in Dallas. Continue reading

Our children are the test generation in the Networked Society

children parenting technology screen Networked Society

Editor’s note: Today we feature a guest post from Marelie Ehlers, Ericsson’s Head of Communications for Region sub-Saharan Africa:

The other day on my way to drop off my 5-year-old boy at creche, I saw he was in a pensive mood, not chattering as he usually does. We hardly stopped in front of the school entrance, when he asked the question “Mommy, how do we know when someone is lying on the internet?” Continue reading

On Singles Day, China – and the world – shops till it drops


Yesterday was November 11th, for many an ordinary day in an ordinary week. For example, a couple of days ago I ordered a pair of new headphones from a Swedish online store. Certainly not a purchase I make every day, but an ordinary one all the same. Continue reading