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The Company
The Company
- Ericsson is shaping the way the world communicates. Read on to discover more about our company, its history and vision.
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Thinking Ahead
Tech Talk
- Jonas Hansryd from Ericsson Research discusses how microwave backhaul can handle the demands for increased capacity
Thinking Ahead
- All our insights, research, and discussions are here in one place. Use them for Thinking Ahead.
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Your Business
- Government
- Transport & Automotive
- Utilities Industry
- Equipment Manufacturers
- Ericsson Channel Partners
Your Business
- Take a closer look at how Ericsson can help your business excel in a rapidly evolving market.
- Our Portfolio
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Careers
Careers
- A career with Ericsson offers outstanding opportunities for professional and personal development in a truly global organization.
Support
Ericsson Support combines technology leadership with a unique mix of global and local expertise to enable operators to meet their business objectives.
Offering Summary
The key to a successful network operation is providing high-quality services to end-users in an efficient manner. Ericsson Support helps operators make it happen.
Ericsson’s broad portfolio of support services delivers network availability, stability, operational efficiency and service continuity.
The foundation of Ericsson’s support offering is the Secure Support service. This package can be complemented with value-added Ericsson services such as Assure, Proactive Support, Software Update Management, Special Event support and Extend in order to respond to different operator needs.
Products and Services
Secure Support
Backed by its global presence and proven expertise in telecom services, Ericsson can offer the best available support to secure your hardware and software investment.
Assure Support
Ericsson’s Assure Support service provides on-site assistance to operators introducing new technologies or solutions. Ericsson's support experts ensure superior service quality right from ...
Extend Support
Ericsson’s Extend Support services allow operators to prolong the life span of their network equipment and maximize return on investment whilst planning for network evolution.
Software Update Management
Ericsson’s Software Update Management service guarantees consistent software levels throughout an operator’s network.
Special Event Support
Ericsson’s Special Event Support service ensures that operator networks can handle increased traffic demands – whatever the occasion.
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Ericsson Kenya Limited - Eden Square, 4th Floor, Chiromo Road, Westlands - 00800 Nairobi - 66201 -Kenya -Phone: +254 20 374 81 90
