Operations and Business Support

Excellent user experiences, business innovation and efficiency – the operational processes, competencies and solutions to handle and manage your customers, services, networks and IS-IT.

Products

Billing & Revenue Management

Our agile convergent billing and revenue management solutions solve billing and charging challenges, with the functionality you need to increase both revenues and customers in the Networked Society.

Customer Relationship management

Remove obstacles that get in the way of a superior customer experience.

Network and Cloud Management

Networks are changing and so is the way we manage them. Ericsson’s strategy for managing information and technology in telecom operators’ converged ICT networks are realized with a new ...

Plan Build Optimize

Achieve faster network builds, optimize the network, and profit from accurate data.

Assurance

In today's networks delivering superior customer experience depends on many things.  Ericsson's family of Assurance products provides all the tools an operator needs to make sure their ...

CDMA Operations, Administration and Maintenance

To ensure the high performance and operational efficiency of the Ericsson CDMA network, Ericsson supports a robust CDMA Operations, Administration & Maintenance (OA&M) architecture that ...

User Data Management

Providing subscription handling for all the processes related to the privacy, authentication, authorization and mobility management of end users in mobile and converged networks.

Data-Centric Security

In the Networked Society – and networked economy - one of the most valuable assets is data. The need to trust in your data,systems and algorithms used in decision-making is foundational.

Read What Operators are Saying About Agility

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The “Agile Operator”: 5 Key Ways to Meet the Agility Challenge

Gartner Magic Quadrant for Integrated Revenue and Customer Management for CSPs

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Analysys Mason: Ericsson Leads the OSS Pack

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