Ericsson Web Communication Gateway

Ericsson Web Communication Gateway controls communication signaling between multiple types of Internet based devices and a telecom operator’s IMS network, providing a bridge between the Internet and telecom domains. 

The Web Communication Gateway makes telecommunication services accessible to web users and developers by using well known technologies like HTTP and WebRTC. It fundamentally changes the way services can be created, offered and consumed. It creates the potential to reach different industry verticals in new contexts, increases service reach and provides new business opportunities for telecom service providers.

Ericsson’s offering

Ericsson Web Communication Gateway helps telecom service providers embrace the evolution of communication services into the web.  It allows the combination of Internet innovation with existing communication assets to create new services, and discover fresh ways to leverage your network.

The rich feature set of the operator’s IMS network capabilities is abstracted into simple application programming interfaces (APIs) and combined with WebRTC APIs.  By exposing these services in an internet-friendly way, adding communication to web-based and native-device applications makes designing rich communication services easier than ever.

Ericsson's IMS core nodes have been optimized for standardized web communication.  Our IMS offering brings the telecom grade features that make it reliable, robust and secure, to your web solutions and your customers.

WCG can be deployed on traditional telecom optimized hardware as well as in virtualized deployments based upon 3rd party hypervisors and 3rd party hardware, or OpenStack-based Ericsson Cloud System, which provides smoother deployment and improved TCO.

Main values

Ericsson Web Communication Gateway offers:

More revenue from existing services

Telecom grade services can be extended to the web to Internet connected devices, e.g. smartphones, PCs, tablets, wearables, and as more devices use them, more services are consumed.

New business opportunities and revenue streams

Operators can now expand to new business verticals and reach enterprise users beyond their own subscriber base. The enterprises can easily differentiate their offerings with secure, reliable communication in the context of a business process.

New customers and customer loyalty

Increasing the reach and range of smartphone services to other connected devices results in end user satisfaction. Service differentiation attracts new customers.

Short time to market

Web developers can create innovative services in substantial shorter time with APIs and Service Development Kits (SDKs).