Communication Services

Communication will matter even more in the Networked Society. Embrace the new era in communication services with enriched communication based on one identity, enterprise communication, contextual communication, and communication evolution. Read more about how to monetize communication services in a data centric world - how to Reach Beyond!


 Communication in the world of Apps Ericsson Mobility Report

Communication in the world of Apps

Although smartphones have a wide range of functions such as entertainment, games and photography, communication continues to be the dominant activity. More than 30 percent of the time spent on smartphones is spent on communicating.

> Download the report

Ericsson Mobility Report

By 2020, smartphone subscriptions will have more than doubled and 70% of the world’s population will be using smartphones.

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VoLTE enabling high-quality video communicationGrowth Codes

VoLTE enabling high quality video communication

VoLTE and Wi-Fi calling services are taking off in the market, and provide a foundation to evolve to IP-based communication services. Globally interoperable video communication has the potential to become the new voice service. This service can be used in new flexible ways on any types of devices. Håkan Djuphammar, Head of Technology at Business Unit Cloud and IP, shares how to secure high-quality video communication services for mass market reach.

> Watch the video


Growth Codes

Growth Codes is a comprehensive guide to how the successful operators across the world are tackling the data explosion with a profitable approach.

Working with EY, Ericsson has been able to identify and explain each of the 3 different strategy options that successful mobile operators, called Frontrunners, adopt.

> Growth Codes report
> Growth Codes presentation
Open Stack as the API framework for NFV: the benefits, and the extensions neededInternet of Things - A great business opportunity

OpenStack as the API framework for NFV

Use of virtualization and cloud computing is becoming increasing popular as these techniques can dramatically reduce time-to-market. However, the transformation to VNF services and deployment scenarios needs an API framework – and OpenStack is a suitable candidate. But is it enough, and what improvements are needed?

> Download the article

Retail & Consumers' perspective:
> Consumers expect an IoT
> ICT & The Future of Retail
Operator's perspective:
> Opportunities and challenges
White paper & infographic:
> Exploring potential operator roles
> Internet of Things infographic
Partnerships & Launches:
> Bridge Alliance & Ericsson partner to fuel the Internet of Things
> Global M2M Association and Ericsson demonstrate connectivity solution for IOT
> Ooredoo and Ericsson launch M2M platform in Indonesia
> Device Connection Platform


Mobile Telephony Evolution with VoLTE

Ericsson Mobile Telephony Evolution with VoLTE is a business solution that provides operators with a complete solution to evolve their voice business towards an all-IP ...

Wi-Fi Calling

With Wi-Fi calling enabled smartphones, users can make calls using their regular operator telephony service at home over their own Wi-Fi access point. Ericsson ...

Location Based Services

Ericsson’s Location Based Services end-to-end offering provides everything you need to capitalize on the growing demand for location-enhanced communications.

Networks Software

Our Networks Software is our coordinated network-wide software launches and it's focused on enhancing network performance and enabling operator growth. Each release contains a number of new and ...


For operators, deciding why, how, and when to modernize legacy PSTN networks is a key question. Success is measured through their ability to handle different technical, CAPEX and OPEX ...

Mobile Unified Communication

Enabling operators to deliver high-quality business telephony with Voice over LTE (VoLTE) support, contact management with corporate directory integration and presence and conferencing and ...

SIP Trunking

Ericsson SIP Trunking provides network operators the ability to connect enterprise PBX’s to telecom networks using IP based bearer connections in place of traditional E1 or T1 ...

Enriched Communication

This Enhanced communication services solution evolves and co-exists with Voice over LTE (VoLTE) and delivers attractive use cases on all broadband networks. This IMS based solution is modular ...

Key Products

HD voice

HD voice is a common marketing name for all technologies that improve the speech quality for mobile and fixed telephone calls to the next level.

Regulatory Solutions

Our regulatory solutions ensure you are compliant with regulatory requirements. In a cost-efficient and secure way we protect your legally mandated operations.

Bringing families closer

Bringing families closer

If you’ve ever wondered about the impact that communication technology is having on the modern family, check the new report from Ericsson ConsumerLab.

Read the report

Building Robust Signaling Networks

Building Robust Signaling Networks

Operators are facing increased challenges that affect the performance of the signaling network. At the same time, consumers increasingly expect high availability from communication and data services. This white paper discuss strategies that can address this issue.

Read the white paper

Wifi Calling finds its voice

Wifi Calling

According to a new Ericsson ConsumerLab report, 61 percent of the respondents claim they now make more frequent and longer voice calls, while around half say they have replaced some over-the-top app communication with voice calls utilizing Wi-Fi calling.

Read the report

HDS 8000

Ericsson HDS 8000

Ericsson HDS 8000 is a new generation of hyperscale datacenter systems that uses Intel® Rack Scale Architecture for a disaggregated hardware approach to dramatically improve efficiency, utilization, automation and total cost of ownership.

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