Smartphone users share and view more information than ever before, and some believe that sharing information about corrupt practices or organizations can have more impact than going to the police, according to a new Ericsson ConsumerLab report.
This report looks at the rapidly changing consumer habits and expectations such as the increase of on demand video viewing as well as growing importance of anywhere access.
If you’ve ever wondered about the impact that communication technology is having on the modern family, then a new report from Ericsson ConsumerLab will make interesting reading.
Today’s users of Wi-Fi calling in the US see a change in their communication behavior.
Ericsson ConsumerLab report examines how users interact with their smartphone apps and what the future may look like as technology continues to evolve.
Five out of 10 consumers are highly interested in the concept of the connected home. People who live in connected homes today are not those who would benefit most from them. Consumers are calling for simplification and support when it comes to using connected home services.
Ericsson ConsumerLab has 20 years’ experience of studying people’s behaviors and values, including the way they act and think about ICT products and services. Ericsson ConsumerLab provides unique insights on market and consumer trends.
Ericsson ConsumerLab gains its knowledge through a global consumer research program based on interviews with 100,000 individuals each year, in more than 40 countries and 15 megacities – statistically representing the views of 1.1 billion people. Both quantitative and qualitative methods are used, and hundreds of hours are spent with consumers from different cultures.
To be close to the market and consumers, Ericsson ConsumerLab has analysts in all of the regions where Ericsson is present, which gives a thorough global understanding of the ICT market and business models.
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