Maji Wazi – exploring how digital technologies can support access to water in slum areas in Nairobi

We have recently concluded an exploratory research project together with UN-Habitat (United Nations Programme for Human Settlements) and Nairobi City Water and Sewerage Company (responsible for water distribution in the Nairobi area). The project’s main ambition was to explore how digital technologies can support access to water in slum areas in Nairobi, and the primary research was done in Mashimoni Village on the south side of Mathare Valley, the second largest slum area in Kenya’s capital.

Maji Wazi – exploring how digital technologies can support access to water in slum areas in Nairobi

Insights Lead at Design and Technology at Ericsson ONE

Insights Lead at Design and Technology at Ericsson ONE

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The project represents one of the activities in the partnership with UN-Habitat that investigates how ICT can enable social change. It emerged from a previous activity that had the scope to develop a number of tangible concepts to frame discussions about the potential relations between future mobile networks and urban prosperity in Nairobi. The ‘Citizen Field Engineer’ concept, which illustrated a crowdsourced maintenance of public infrastructures, inspired a subsequent social impact assessment of how this concept could apply in Nairobi’s slums in order to improve water distribution. One thing led to another and eventually to the joint explorations together with Nairobi Water.

You can read the rest of Marcus' post on Ericsson's User Experience blog: Maji Wazi – exploring how digital technologies can support access to water in slum areas in Nairobi

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