Trends in Digital BSS podcast: Dez Blanchfield with Jan Karlsson

Welcome to our third episode of our ongoing podcast series; “Transmissions from Tomorrow” by Dez Blanchfield, where we get an insiders view from people driving the next wave of digital transformation and innovation for Telco operators.

In this week’s episode, Dez catches up with Jan Karlsson, who heads up Solution Area Business Support Solutions (BSS) at Ericsson since Feb 2017.

BSS is a key transformation enabler for operators and Ericsson is uniquely positioned as a partner to operators such as Entel and VEON, where we have proven market-leading Digital BSS solutions on offer.

In this podcast, Dez talks to Jan about his current role, they discuss how important is BSS to the operator transformation journey and they discuss how important Digital BSS is for the latest generation of customer experience.

In addition, Jan shares his experience of leaving Ericsson and joining a start up, he reveals some lessons learned as part of that journey, which he carries with him today and continues to shape and drive his vision for how the Telco industry must transform.


Dez Blanchfield (left) speaking with Jan Karlsson at Ericsson Studios, Kista, Stockholm.


Jan also outlines his predictions for the new wave of technology trends coming our way, how we are managing our own digital transformation within Ericsson Digital and, as a developer, he shares his endorsement for the Open Source community and Ericsson Digital’s willingness to further develop our partnerships in this area. They also discuss a programming language developed by Ericsson in 1986, which is still being used today to drive applications like What’s App.

Click on the podcast link to listen, note the previous series of podcasts are linked below.

Link to Podcast

Related links

Series 1: Transmissions from Tomorrow Podcast with Mats Karlsson

Series 2: Mobility Trends Podcast “Transmissions from Tomorrow” with Patrik Cerwall

Technology Trends in business 2018

Want to know more about whats happening in the Digital Services space read our Future Digital blog or go to our Digital Services webpage.

Dez Blanchfield: Analyst / Consultant / Data Scientist / Investor

As an Industry Analyst, Business & Technology Consultant, and Data Scientist covering rapid growth markets such as Digital Transformation, Digital Disruption, Telecommunications, Mobile, Cloud, Big Data & Analytics, Internet of Things, Machine 2 Machine, Cyber Security, Cyber Risk & Resilience & Smart Cities. Dez has invested his professional career of some two and a half decades thinking out and influencing the development roadmaps of technology companies, aligning them to the customer experience demands and possibilities of forward thinking digital enterprises.

Dez is also an avid social media user and has a series of podcasts which we produces with leaders from different industries. This is a new series we have launched with @ericssondigital called “Transmissions from Tomorrow”. You can follow Dez Blanchfield on twitter and LinkedIn to learn more about his industry insights.

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