Jan Häglund is head of portfolio and R&D in Business Area Digital Services. Ericsson Digital Services provides solutions that realize our customers’ digital transformation including software and services in the areas of monetization and management systems (OSS/BSS), telecom core (packet core and communication services), and cloud & NFV (Network Functions Virtualization) infrastructure. Jan Häglund joined Ericsson in 1993 and spent the first years of his career in applied software research and in system and software architecture roles. He has had several leadership positions in Ericsson with business responsibility for investments in packet core, transport and network management hardware and software. Jan Häglund has international experience, both as the head of organizations based in Silicon Valley and from working in Tokyo with Japanese customers. Jan holds an MSc and a PhD from the Royal Institute of Technology in Stockholm, Sweden, and an MSc from the Engineering School of Physics in Grenoble, France. In his spare time, Jan is an amateur singer and has regular national and international performances with the Mikaeli Chamber Choir of Stockholm.