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IT and Cloud Services

Digital Services

IT and Cloud Services

IT and Cloud Services is right at the heart of Ericsson’s vision for the networked society. We work with high-profile customers in every type of industry, from new media to major utilities, creating technology platforms and systems and providing the expertise needed to help them interact with customers in a connected world. We’re not purely technical. We’re not simply project managers. We’re the teams that inspire, create and make change.


Our professionals work within 4 practices: Consulting and Learning Services, Digital Transformation Services, Network Applications and Cloud Infrastructure, and ADM, ITO and BPO:

Ericsson Consulting and Learning Services professionals generate deep understanding of an operator’s needs, competencies and capabilities before engaging our specialists in large transformation projects and initiatives to fill organizational gaps.

Ericsson’s Digital Transformation Services practice provides services across the entire value chain, from systems integration, adaptation and customization, to automation services that reduce the IT software development life cycle. Dedicated digital transformation teams of architects, integration experts, and software developers help operators with products and services that support network telecom service orchestration, provisioning, and inventory management.

Professionals working in this practice assist with implementation of advanced and flexible networks to support fast introduction of differentiated offerings that tap new value chains. This includes developing the required cloud infrastructure and associated operational capabilities in addition to migrating existing applications and services to the new infrastructure.

The Application Development and Maintenance (ADM) service leverages Ericsson’s experience in business models, value chains, business processes, service architecture, solutions and platforms to cost-efficiently develop and maintain business-critical applications. Through our ADM service, operators can ensure life-cycle management and safely evolve their solutions to match changing business, technology and operational demands.

IT and Business Process Operations professionals operate and maintain data centers and cloud environments on behalf of our customers and provide services such as hosting; management and maintenance of cloud infrastructure; virtualization; security; governance; and resource allocation

Join the end-to-end solutions provider

We have many opportunities for undergraduates and graduates as well as for early- and mid-career professionals. In every case, the message is the same: Connect with Ericsson for a fantastic development experience. Whether you join us for an Internship or on one of our more advanced Leadership Programs, we’ll help you grow and fulfil your potential.

Typical roles

Are you a Road Warrior? Do you love solving problems and crafting solutions to enable your customers to be more productive and successful?

As an Ericsson consultant, you’ll be the one who finds opportunities, brings the right talent together and crafts the perfect solution. You will drive and participate in customer engagements from lead generation to contract fulfilment, securing that consulting projects are fulfilled in time, within budget, and to the highest standard. Your dedication will be towards sales support, Intellectual Property harvesting, contributing to portfolio development, launching and training and delivery. Our consultants are the new age road warrior doing what they love while experiencing different cultures all over the world.

Have you led large complex programs, managed teams, and worked with key customer contacts from the pre-sales phase to delivery? Want to do it as part of a global team delivering on some of the largest telecom systems integrations projects in the world?

In this role you will handle customer requirements and engage with the account team from pre-sales through the implementation and conclusion stages of the project. You will drive the customer in a technical sales and consulting manner, displaying leadership with respect to Ericsson resources as well as third party suppliers and subcontractors, and handling unexpected changes in scope. You will perform technical presentations and engage with C-level executives using a strategic, business focused, solution sales approach. As a SA you are placed at the center of activities, entailing a high level of interaction with Regions, Product Units, Systems Integration teams as well as Technical, Marketing and Business Development teams. This central position provides opportunities for international travel (50% +).

Have you participated in or led implementations as a Solution Architect or Consultant? Do you love traveling around the world for business?

As a Program Director, you will define the work in the program and take full accountability for a project assignment. You will be responsible for developing and executing on delivery strategy and processes from pre-sales to realization. By monitoring, controlling and reporting progress, it is your responsibility to deliver a beneficial result according to the project assignment and to the highest standards of customer satisfaction. A successful Program Director will have the flexibility and ability to play different technical, project management and business roles as needed to ensure the success of the program. It will be your priority to evaluate and lead third party relationships to ensure margin levels are met and that the business case is realized. This role provides extensive opportunities for international travel (75%).


Working in Ericsson IT and Cloud Services is about looking to the future and understanding the implications of change for our customers. Our expertise is in helping operators and service providers become more integrated, more agile – and ready to make the most of future opportunities

Ericsson & Vodafone

Telefonica Spain

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