The flexible skills of our people mean that we are capable of applying our solutions across new industry sectors. It’s one of the aspects of Ericsson that makes our organization such an exciting place to work and develop professionally.

Our Managed Services division is growing in exactly this way. Our expertise in designing, building and operating networks means that we are already supporting mobile, IT and TV broadcasting networks. We’re also tackling the challenges of the future – such as tougher competition and spectrum shortages – by exploring innovative network-sharing models.

We currently manage networks that serve 1 billion subscribers worldwide. Moving forward, we’ll grow our Managed Services business by working in true partnership with network operators, not simply reducing cost and mitigating risk but adding value through innovation, ideas-sharing and a dynamic appreciation of the end-user experience.

Ericsson has always led the way in Managed Services because we offer our customers the right tools, processes and professionals with real expertise. So for our people, Managed Services offers diverse opportunities. There’s scope here to work across industry sectors, across cultures, across project teams so that you never stop building your knowledge and your career momentum. It’s the perfect platform for future career development.

Read the stories of our people

At Ericsson, we’ve built our business on empowerment. From the customers we partner with to the employees who bring it all together, we know that exciting things happen when people have the power to work to their full capabilities.

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The traditional telecom Managed Services model focuses on reducing cost and shielding complexity. Our model aligns service delivery with strategic and business objectives, securing an experience-centric operation that drives business innovation. Our sharing models are focused on structural efficiency and enabling new business models, giving operators maximum flexibility. Meet our experts to learn about the end to end solutions in complex environments.

Most of our customers are operators, but we also work with other adjacent industries such as TV and media, public safety and utilities. We have around 57,000 in-house service professionals, 900 million subscribers in Managed Networks and 2.5 billion subscribers in Supported Networks. We operate out of four global service centres: in China, India, Mexico and Romania.

Learn more

Managed Services has four key service areas: Networked Managed Services, Broadcast Managed Services, IT Managed Services, Network Sharing. To find out more about what we do, visit Managed Services on Ericsson.com.

Business areas

Ericsson combines global scale with technology and services leadership. We support operators with more than 2.5 billion subscribers and approximately 40% of the world’s mobile traffic is carried through networks maintained by Ericsson.

OSS/BSS and CSI

As the communications landscape changes at pace, a partner who can integrate solutions is vital. Click to read more.

Cloud IP

We estimate that, by 2020, over 90% of the world’s population will be covered by mobile broadband. Read more.

Managed Services

The flexible skills of our people mean that we are capable of applying our solutions across new industry sectors. Read more.

TV and Media

What will TV look like in the future? Read more.

RAN and Mobile broadband

We estimate that, by 2020, over 90% of the world’s population will be covered by mobile broadband. Read more.

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