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AI & Automation Summit 2019

Nov 5-6, 2019 Rome, Italy

Operating the networks of the future

Nov 05, 2019 09:30
to Nov 06, 2019 16:00  (local time)
Villa Aurelia,
Rome, Italy

Welcome to the AI & Automation Summit 2019 – an invitation - only event where we will discuss the opportunities and challenges that AI brings to operating the networks of the future.

Artificial intelligence, automation, and the power of data, are rewriting the rules of designing, operating and optimizing the networks of the future. As the world is racing towards a new digital era, powered by 5G, IoT and the 4th industrial revolution, high-performing and intelligent mobile networks will be the drumbeat of this new digital world order. Successful network operations will depend on advanced AI, automation and analytics to move from reactive to proactive – making sense of billions of data points and acting before network issues become user issues.

Ericsson will bring together some of the world’s biggest customer service providers, AI & automation experts, and thought leaders, to share experiences and collaborate on their transformation journeys.

The agenda includes cutting-edge key notes, thought-provoking workshops with industry leaders and deep dives into managed services including networks and IT infrastructure operations, design and optimization (NDO) and application development management (ADM).

Ericsson will also be launching an insights report at this event, including interviews from customers from around the world into the role of operations. It also looks at the present and future role of AI and automation in network operations.

The historic 17th century Villa Aurelia will also host demonstrations of the latest developments with the industry-leading Ericsson Operations Engine - designed to handle the increased complexity of network operations with AI, automation, data analytics and a wealth of human expertise in the telco domain.

*Please note that during this event, documentary video will be made and photos taken for publication in Ericsson internal and external channels.

Speakers & Panelists

Cassie Kozyrkov

Chief Decision Scientist,
Google Inc.

Mischa Dohler

Professor, King’s College, London

Ahmed Abdulsalam

Chief Technology Officer
Zain Iraq

Benoit Hanssen

Chief Technology Officer
Wind 3, Italy

Daniel Staub

Head of Joint Mobile Group

Jai Prakash

Chief Technology Officer,
Telenor Myanmar

Jonas Åkeson

Head of AI & Automation,
Managed Services, Ericsson

Peter Laurin

Senior Vice-president & Head of Managed Services Ericsson

Roberto Kung

SVP, Quality Operations & Performance
Orange Group

Ruza Sabanovic

Head of Networks
Telenor Group



Session #1

Boost Operational Efficiency

AI and Automation drives efficiency to the next level​.

Key enablers and detractors in achieving efficiency and how AI/automated operations can  impact efficiency in other parts of the organization.

*Please choose one workshop session

Session #2

Transforming your Customer Experience with AI

From insights to actions. From investments to operations.

How to effectively optimize customer experience using new data sources and solutions.

Session #3

Optimize your Business Outcome

Agile Applications Management & AI Operations driving revenue growth

How virtualization & 5G are shaping the demand on IT services and how business process optimization, automation & AI generates a positive impact.


Villa Aurelia Rome, Italy

Address: Villa Aurelia, Largo di Porta San Pancrazio n. 1-2. Roma, Italy.

Located in the Trastavere neighbourhood, Villa Aurelia is a 17th century baroque villa that is located at the highest point within the walls of Rome and overlooks the city from above.


Please reach out to your Ericsson contact if you require an invitation letter for a visa. We’ve put together hotel options for you together with our Travel Agency. The hotels have different levels of price. Please reach out to your Ericsson contact for a discount code if applicable.

Grand Hotel Plaza

Address: Via del Corso,
12600186 Roma - Italy

Hotel website link

Google maps link

Distance to Venue: Taxi 19 min

Grand Hotel De La Minereve

Address: Piazza della Minerva, 69,
00186 Roma RM, Italy

Hotel website link

Google maps link

Distance to Venue: Taxi 15 min

Donna Camilla Sevilla Hotel

Address: Via Garibaldi, 27,
00153 Roma RM, Italy

Hotel website link

Google maps link

Distance to Venue: Taxi 2 min

Residenza San Paolo IV

Address: Via Paolo VI, 29,
00193 Roma RM, Italy

Hotel website link

Google maps link

Distance to Venue: Taxi 9 min